Sonic Drive-In

3.2
662 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fairbanks, AK. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 420 Merhar Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
420 Merhar Avenue, Fairbanks, AK
99701, United States

Hours

Reviews

3.2
662 reviews
5 stars
204
4 stars
132
3 stars
101
2 stars
63
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for food and drinks, often exceeding 30 minutes, even when the restaurant was not busy.

Food Quality

Many reviews mentioned poor food quality, including cold and improperly prepared items, with some customers experiencing food poisoning.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude or unhelpful service, particularly during busy times.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, as well as issues with the drive-thru and mobile ordering systems.

Management Concerns

Several reviews highlighted poor management practices, including understaffing and lack of communication, leading to a frustrating customer experience.
  • KE
    K Elouise
    Dec 30, 2025
    5.0
    Always fresh, literally, every single time I go through this drive through. Anything fried? Straight out of the fryer, cant even eat it for a couple of minutes. Burgers? Delicious. Chili cheese coneys? Stacked. The best Sonic ever.
  • SJ
    stone john
    Dec 6, 2025
    1.0
    They are sonicly slow
  • AL
    Ashlynn Lynn
    Nov 22, 2025
    5.0
    People where friendly but it literally took 15 minutes for my dam ice cream they where not busy at all and food was not the greatest ethier or drinks ... I dont know what they doing back there but do better lol
  • EW
    Emilie Woodward
    Nov 15, 2025
    1.0
    Ordered pickup. Waited for 39minutes for cold food ... no sign on drive in stalls that says for door dash or pickup only.
  • OM
    Oifpokerguy Me
    Nov 11, 2025
    1.0
    we came to eat at 205 before getting kids from school and they took over 40 min to get our food out. when we finally got our burgers they were dry and nasty and the fries were not edible either. they were cold and tasted as if they were left in and oversaturated in oil. Also couldnt pay for food up front or when you ordered you had to wait until the food came out to pay at which point the employee took my card to the back for an additional 7 min.