McDonald's

3.5
866 reviews
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Business Details

11808 Old Glenn Hwy, Eagle River, AK
99577, United States
(907) 694-4500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11808 Old Glenn Hwy, Eagle River, AK
99577, United States

Hours

Reviews

3.5
866 reviews
5 stars
299
4 stars
194
3 stars
142
2 stars
61
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many noting that orders were often incorrect or incomplete.

Speed of Service

Numerous reviews highlighted consistently slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others noted issues with dirty conditions and closed facilities.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals, while others received cold or incorrect orders.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others encountered unhelpful or rude employees.
  • SH
    Sam Hill
    1 day ago
    5.0
    I got 2 McChicken and they were good, although not just this place but all McDonald's it seems like they add more lettuce after the start to wrap the McChicken. My friend got 2 mcdoubles with ketchup and they look like they added 50%more ketchup and tried squishing the burger, the wrapper was covered in ketchup.
  • BB
    Bankovich
    Nov 9, 2025
    1.0
    Takes them like 30 minutes to make a single McChicken. I’ve done this multiple times, and all three times ordering a single McChicken took longer than 15 minutes.
  • BS
    Bobby singh
    Oct 18, 2025
    4.0
    This is a nice McDonalds restaurant. Seems to be newly constructed. It’s very clean inside and the service is fast and friendly. Good place to stop for a quick bite. There’s also plenty of free parking.
  • DS
    Dee San
    Oct 18, 2025
    2.0
    How long does it take the owner of this franchise to realize you need to order more strawberry syrup for the shakes? They’ve been out of it for months now. Just take the strawberry shake off your menu if you don’t want to order more syrup, like you have one job. Do it.
  • NJ
    Natasha Janikowski
    Oct 15, 2025
    1.0
    Refused to fulfill my mobile order. An hour before they closed. All outside lights off inside lights still on along with drive thru lights. Pulled up to the speaker and they completely ignored me. 11:18pm and they state they are open until 12am. SMH. Hire some people who will actually do their jobs. The older woman who’s always there was there refusing to even serve me.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Eagle River, AK?

McDonald's in Eagle River, AK is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's Eagle River location?

Delivery is available every day from 6:30 AM to 10:00 PM at McDonald's Eagle River.