Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported rude staff and poor customer service, with many experiences of incorrect orders and long wait times.
Cleanliness
The cleanliness of the restaurant, especially the play area and bathrooms, was frequently criticized, with reports of dirty conditions.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving incorrect items or missing items from their orders.
Speed of Service
Customers consistently complained about slow service, with long wait times reported in both the drive-thru and inside the restaurant.
Food Quality
While some customers enjoyed their food, there were complaints about cold or poorly prepared items, indicating inconsistency in food quality.
SB
Sam Brandal
Feb 25, 2026
2.0
They consistently do not put napkins in the bag. Is there a national napkin shortage or what?
KB
Kenneth Butler
Feb 9, 2026
2.0
There is a gentleman named AJ that is an employee also there is another gentleman that works in the.nightshift drive thru the both of them are rude and talk about customer behind there backs then proceed to lagh at the customer not caring at all. That is very poor customer service and should not be tolerated also I did not ever use inappropriate language at all towards either of them.
LL
L
Jan 19, 2026
1.0
Went through Sunday at about 10:15pm. The guy at the window cashing people out is rude, can't understand him at the speaker at all because he mumbles so bad. Ordered two large fries, they literally gave us old COLD fries and put and few fresh ones on top to fool us.
AL
Amy Latham
Jan 9, 2026
1.0
Absolutely ridiculous. Employees talking about how they are intentionally going slow to make people wait. This is especially ridiculous for door dashers whose income relies on how quickly they complete orders. I wouldn’t waste my money at this location if I were you.
SD
Sophie Desj.
Jan 3, 2026
1.0
This place used to be the best Mcdonalds in the world!!! Until the 2018 earthquake where they had to remodel the place and it sucks now!!! The old playland was 10000x better than whatever piece of garbage they have now. People used to actually come here and I even met one of my best friends here but they had to replace the amazing playland that my friend's dad used to call "Mount Krumpet" with some boring "modernized" and "safer" playland that is very dirty and gross. Like the slide barley goes down two levels and is so sticky that you have to crawl down it. Yep. Crawl. There used to be a full size area for the little kids to play on and the slide was actually slideable and it also went down almost 3 levels!!!! But mcdonalds is actually doing this all over the country replacing cool playlands with boring modern ones and responding to the ipad kids by putting video games in the playland. Like that kinda defeats the whole purpose. Nothing like the nolstalgic sound of other kids having fun instead of fighting for bulit in ipads which in their mind is considered pure gold in a fast food restaurant that sell chicken nuggets and ice cream. Next step: Emailing Mcdonalds corporate.
What are the regular opening hours of McDonald's in Eagle River, AK?
McDonald's in Eagle River, AK is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Eagle River location?
Delivery is available every day from 6:30 AM to 10:00 PM at McDonald's Eagle River.
When is the drive-thru open at McDonald's Eagle River?
The drive-thru is open daily from 6:00 AM to 11:00 PM at McDonald's Eagle River.
Where is the McDonald's Eagle River restaurant located?
McDonald's Eagle River is located at 11808 Old Glenn Hwy, Eagle River, AK 99577, USA.
What payment methods are accepted at McDonald's Eagle River?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's delivery online in Eagle River?
You can order delivery for McDonald's Eagle River at https://mcdonalds.order.online/business/-5579 or through their app.
Does McDonald's Eagle River offer mobile ordering and mobile offers?
Yes, McDonald's Eagle River offers mobile ordering and mobile offers through their app.
What are some nearby food options near McDonald's Eagle River?
Nearby places include Pizza Hut and Arby's for additional fast food and restaurant choices.
What nearby facilities can help customers visiting McDonald's Eagle River?
The Eagle River DMV Office nearby can assist customers with transportation-related needs before or after visiting McDonald's.
What are some nearby wellness and beauty options near McDonald's Eagle River?
Nearby wellness options include Altruist Massage Therapy and Signature Hair Salon for health and beauty services.
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