Arby's

3.8
402 reviews
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Business Details

11716 Old Glenn Hwy, Eagle River, AK
99577, United States
(907) 696-7813
http://www.arbys.com/locations/us/ak/eagle-river/11716-old-glenn-hwy/store-7032
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11716 Old Glenn Hwy, Eagle River, AK
99577, United States

Hours

Reviews

3.8
402 reviews
5 stars
150
4 stars
113
3 stars
77
2 stars
21
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some experiencing delays of over 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

While many customers enjoyed the food, there were instances of food being served cold or not meeting expectations.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several reviews mentioned issues with cleanliness in the dining area and overall restaurant environment.
  • LL
    L
    4 days ago
    4.0
    This location is actually pretty decent, the only thing is it's seems like they undercooked their curly fries half the time but I order doordash and haven't had issues with them so far
  • AN
    Allison Ness
    Oct 10, 2025
    4.0
    Took forever to get food. But the food was good.
  • CC
    Carly
    Sep 12, 2025
    5.0
    Amazing
  • NH
    Nicholas Hudson
    Feb 2, 2025
    1.0
    Did your company change the drink sizes? I ordered a large and it looked like I got a small.
  • JS
    James Stafford
    Jun 1, 2023
    2.0
    Will never eat here again for a few reasons. 1 the guy didn’t listen to my order so I had to make 2 separate orders, 2 the food was not even warm, 3 the lobby was dirty and the floors were sticky it wasn’t even busy, the crew was playing on their phones…
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