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Arby's

3.8
(403 reviews)
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Business Details

11716 Old Glenn Hwy, Eagle River, AK
99577, United States
(907) 696-7813
http://www.arbys.com/locations/us/ak/eagle-river/11716-old-glenn-hwy/store-7032
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11716 Old Glenn Hwy, Eagle River, AK
99577, United States

Hours

Reviews

3.8
403 reviews
5 stars
151
4 stars
112
3 stars
77
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about incorrect orders, food being cold, and instances of food poisoning.

Service Speed

Customers frequently reported long wait times for food, both in-store and for drive-thru orders, with some stating that service was consistently slow.

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and lack of attention from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, with complaints about dirty floors and tables.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor communication from staff.
  • LL
    L
    Feb 9, 2026
    1.0
    I had to delete my previous good review and make this one because what the HECK is going on with you guys? Two giant gross pieces of meat and sauces slopped onto a cold bun is acceptable to you? I ordered through doordahs and couldn't even get the entire order refunded but these sandwiches were disgusting and I am unable to drive otherwise I would have gone there myself to exchange for new ones because those are definitely not up to standard. The pickup time was Sunday February 8th, 9:57pm.
  • AN
    Allison Ness
    Oct 10, 2025
    4.0
    Took forever to get food. But the food was good.
  • CC
    Carly
    Sep 12, 2025
    5.0
    Amazing
  • B3
    Bob Mill (323Alaska)
    Jul 22, 2019
    5.0
    It's Arby's, they have the meat. Sort of!
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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