Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
994 reviews
5 stars
293
4 stars
216
3 stars
147
2 stars
71
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Wait Times
Customers consistently reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with complaints about greasy floors and unpleasant odors.
- JHJonathan HermannOct 30, 20251.0Got 2 chicken blts. 1 double stacker cheeseburger, and an asiago. Absolutely worst fast food Ive ever eaten. I cant believe they even put it in the bag. Im usually very understanding but wow Im telling you. Absolutely dried out. Every single thing I got. Crusty dry. And the chicken was horrendous. Dried out and hard and crusty. Obviously its the workers not the company itself but its bad. Someone needs to get fired
- 9D907 DISTRIBUTIONOct 27, 20251.0Sorry....absolutely horrible. All locations included.
- EEEmily EOct 25, 20251.0Constantly out of half of your menu. I spent 30 min line today and you could fulfill zero of my order.
- HMHeather MacNeilOct 23, 20251.0Horrible is NOT a strong enough word. I’ve never left a review for a fast food place before but I’m literally standing at the counter writing this. Staff is rude. Cash register isn’t working. They’re out of almost every item. Took 20 mins to get nuggets. DONT WASTE YOUR MONEY.
- PPpeng pengOct 18, 20251.0Holy moly bro. I placed a mobile order because NONE of the Wendy’s in AK know how to take orders and they still managed to get it wrong 😭 I got a whole different sandwich and the fries were overcooked to hell. When I pulled up at the window, the worker just opened the window and stared at me waiting FOR ME TO SAY SOMETHING?? But unlike her, I smiled and let her know I had a mobile order. She was rude and didn’t greet me or anything. I waited 10 minutes in line for 2 sandwiches was and 2 fries… It’s like this in every Wendy’s in Anchorage too. What the hell is management doing for it to get this bad??
Frequently Asked Questions About Wendy's
Is Old Seward #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Anchorage, AK?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Anchorage, AK into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (907) 344-0834.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Old Seward #5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Anchorage, AK serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's on Old Seward Hwy?
The drive-thru at this Wendy's location is open daily from 10:00 AM to 10:00 PM.
Does this Wendy's serve breakfast?
Yes, the Wendy's at 11310 Old Seward Hwy serves breakfast, including combos, sandwiches, coffee, and sides.
How can I place an order from Wendy's online or via an app?
You can order online at order.wendys.com or use the Wendy's app available on the App Store to place your order.
What payment options are accepted at Wendy's on Old Seward Hwy?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's restaurant?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
How can I contact Wendy's on Old Seward Hwy for feedback or questions?
You can call the location at (907) 344-0834, use the Customer Care Live Chat on Wendy's contact page, or call 888-624-8140.
Are there other fast food restaurants near Wendy's on Old Seward Hwy?
Yes, there are other Wendy's locations and Sugar House Waffles nearby for additional fast food choices.
What coffee shops are located near Wendy's on Old Seward Hwy?
Nearby coffee shops include Fitspresso, Bad Ass Coffee Co., Rae Rae's Coffee Shop, and BB's Coffee Shop, perfect for a coffee break before or after your meal.
Are there fitness or wellness centers close to Wendy's on Old Seward Hwy?
Yes, Body Renew Alaska gym, Body Renew 24 Hr Fitness, Deha Yoga, and Rebound Physical Therapy are close by for those interested in health and wellness activities.
Where can I find Wendy's nutrition, allergen, and menu pricing information?
Nutrition and allergen information is available on Wendy's menu website and mobile app, which also shows menu pricing specific to your location.