Wendy's

3.2
1430 reviews
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Business Details

2927 Seward Hwy, Anchorage, AK
99503, United States
(907) 258-4239
https://locations.wendys.com/united-states/ak/anchorage/2927-seward-hwy
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2927 Seward Hwy, Anchorage, AK
99503, United States

Hours

Reviews

3.2
1,430 reviews
5 stars
429
4 stars
300
3 stars
215
2 stars
126
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Hygiene Issues

Multiple reviews highlighted concerns about cleanliness and food hygiene, with reports of dirty conditions and unsanitary food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, particularly during busy hours.

Management Problems

There were complaints about poor management practices, including inadequate staffing and lack of support for employees.
  • PK
    Punit Kaur
    Dec 28, 2025
    4.0
    I like the location. Speed is good and staff is good but the position of drive thru is so odd and inconvenient
  • MH
    Mercedes Hoyem
    Dec 23, 2025
    1.0
    How do you report a place for unhygienic food practices?! I've stopped at this location a handful of times over the years(mainly out of desperation) Normally its just really bad customer service (attitude & slow) This time is just gross 🤢 I ordered a chocolate shake with my burger. A white middle-aged guy started preparing my shake it was extremely runny and got all over the side of the cup. Instead of starting a new one or grabbing a napkin I watched him rub and wipe the entire rim of the frosty cup with his bare hand. And then put a lid on it and smash on it with his palm. ( so his entire hand touched the top portion of my Frosty). Then wipe his hand off on his pants. It still had Frosty dripping all over the side of the cup & he proceeded to try and hand it to me. When I asked if I could have a different one he stated it was fine & left. The actual cashier gal said she couldn't give me another one. ?! I didn't want an "additional" frosty just a new one. I'm not sure the protocol for this but I feel like his bare hands shouldn't be touching the food that much.
  • AN
    Allison Ness
    Dec 23, 2025
    3.0
    Horrible drive thru location. Never have anything. And close 10 to 15 minutes earlier than posted.
  • TL
    Tara Lynn
    Dec 12, 2025
    4.0
    Out of cheese.. why?
  • JB
    Jeff Bartlett
    Dec 2, 2025
    5.0
    I have never experienced a cleaner fast food restaurant in my life! Kind and courteous service. Thank you for having pride in your restaurant!
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Frequently Asked Questions About Wendy's

Is Benson #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on weekdays?

The drive-thru at Wendy's is open from 6:30 AM to 11:00 PM Monday through Friday.