Business Details
About
Thai Restaurant
Details
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
459 reviews
5 stars
337
4 stars
77
3 stars
25
2 stars
8
1 star
12
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food for its authentic flavors, freshness, and generous portions, with many highlighting specific dishes like Pad Thai, curries, and fried rice.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing long wait times and inattentive staff, particularly after the change in ownership.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing structure, mentioning unexpected fees and perceived value for money, especially after the ownership change.
Atmosphere
The restaurant's ambiance received mixed reviews, with some appreciating the cozy feel while others noted it was small and could feel cramped.
Customer Loyalty
Despite recent changes, many long-time customers remain loyal, expressing hope that the restaurant can return to its previous quality under new management.
- MMMindy M.Nov 14, 20255.0Yummy food and huge portions for the price. Always ready for pickup when I need and always hot. Its always busy so I order pickup. Staff is very friendly.
- ATAbhijeet TambeNov 10, 20255.0I have been a customer of Thai Orchid for at least 12 years and always enjoyed the quality and flavors it offers. The taste is fantastic and I have always enjoyed eating Thai Orchid food with my family as well as with my friends. Last night there was an issue with delivery of my food but both Thai Orchid along with their delivery partner DoorDash promptly worked together and resolved it to our satisfaction. And I would like to thank the owner and DoorDash customer support for addressing this right away.
- WSWilliam SNov 6, 20251.0Food is fine, but there’s a lot of Thai places in town. Tried to call but the phone rang off the hook. Tried again after my friend insisted and got pretty indifferent rushed service. Wouldn’t have bothered me if I didn’t go in to an empty restaurant and the young woman working the desk just said my name when I walked in (was the only takeout order). An app and dinner for 2 was $65 which isn’t crazy but also not standard. When I asked to see the receipt there was a lot of weird fees: $1.50 payment processing fee (I paid cash), 2.50 Togo fee, every single part of the experience had a fee instead of just building it into their pricing. Very strange and definitely won’t be returning.
- AEAero EvingtonNov 3, 20255.0One of my most favorite Thai restaurants to eat at! Service is always amazing and the food is very authentic. Their pineapple fried rice is my absolute favorite and I’m glad they give you an option on how spicy you’d like things to be. We ate here on November 1st, and ordered Chicken Satay for our appetizer, and Gaeng Kiow Wahn and Massaman curry as our lunch specials. They also give you a bowl of soup to start with that is balanced yet very flavorful. They’ve set an expectation where food and service is important to them, so if you’re looking for consistent (good) thai food - this is your place!
- DRDiana RobertsOct 30, 20255.0Both the chicken satay and the stir fried eggplant were delicious . Great service as well.
Frequently Asked Questions About Thai Orchid Alaska
What are the regular opening hours of Thai Orchid Alaska?
Thai Orchid Alaska is open Monday through Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM, and on Saturday from 12:00 PM to 3:00 PM and 5:00 PM to 9:00 PM. The restaurant is closed on Sundays.
Does Thai Orchid Alaska offer delivery and pickup services?
Yes, Thai Orchid Alaska provides both IN_STORE_PICKUP and DELIVERY services.
Are there any special holiday hours for Thai Orchid Alaska?
Thai Orchid Alaska is closed on major holidays such as November 28 and 29, January 1, July 4, and December 25, among others. On July 14, it has extended hours from 5:00 PM to 9:00 PM.
What are the takeout hours for Thai Orchid Alaska?
Takeout hours match the regular hours: Monday to Friday 11:00 AM to 3:00 PM and 5:00 PM to 8:50 PM; Saturday 12:00 PM to 3:00 PM and 5:00 PM to 8:50 PM; closed on Sundays.
Where is Thai Orchid Alaska located?
Thai Orchid Alaska is located at 5905 Lake Otis Pkwy, STE A, Anchorage, AK 99507, USA.
How can I access Thai Orchid Alaska's menu and place an order online?
You can view the menu and place online orders at https://thaiorchidalaska.com/menu.
What types of cuisines does Thai Orchid Alaska serve?
Thai Orchid Alaska serves Thai cuisine and is categorized as a Thai and family restaurant.
What nearby places can I visit when going to Thai Orchid Alaska?
Nearby places include Ketz Chiropractic for health services, Hair Doctors beauty salon, and Snoflo for desserts, offering a range of options before or after your visit to Thai Orchid Alaska.
Is there a convenient coffee shop near Thai Orchid Alaska?
Yes, VV Coffee Company, a coffee shop and cafe, is nearby and a great spot to enjoy a drink before or after dining at Thai Orchid Alaska.
Are there postal services close to Thai Orchid Alaska?
There are several nearby postal services including the Lake Otis Post Office, United States Post Office, and United States Postal Service, which can be conveniently accessed when visiting Thai Orchid Alaska.