Subway

3.5
259 reviews
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Business Details

8936 Lake Otis Parkway, Anchorage, AK
99507, United States
(907) 349-7827
https://www.subway.com
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About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Anchorage Subway® Restaurant at 8936 Lake Otis Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8936 Lake Otis Parkway, Anchorage, AK
99507, United States

Hours

Reviews

3.5
259 reviews
5 stars
110
4 stars
43
3 stars
31
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing ingredients, and poorly assembled sandwiches.

Food Quality

Feedback indicated inconsistent food quality, with complaints about soggy bread, old vegetables, and poorly made sandwiches.

Wait Times

Customers frequently mentioned long wait times, both in-store and at the drive-thru, contributing to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that the food was fresh and well-prepared on occasion.
  • MM
    Masha
    Nov 12, 2025
    1.0
    Oh wow, worst Subway I've ever had.
  • CC
    cheesy cheesy
    Oct 29, 2025
    1.0
    The food was okay but whoever was working on 10/29/25 at 1:30 at the lake otis location was extremely rude. They both treated my mother very poorly and laughed in her face when she misheard what they asked her. They also were not paying attention and had no clue we even walked in the store for almost 5 minutes.
  • FS
    Freddy St
    Jul 29, 2025
    1.0
    Terrible experience. My sandwich was made sloppily, not even cut, and with no care at all. The older lady in charge was rude and unprofessional. This location needs serious attention from upper management. No pride, no customer service — just lazy work.
  • BT
    Bunky TL
    Jun 8, 2025
    1.0
    Really disappointed with my experience. I ordered a sandwich with mayo, but it was drenched in mustard instead—which totally ruined the taste. On top of that, the raspberry tea was super watery, like flavored water at best. I tried calling the store to get it resolved, but no one answered. I was left on hold for 3 minutes, and then the call just disconnected. Poor service all around. I usually enjoy Subway, but this visit was frustrating.
  • RR
    Ryan
    Dec 6, 2023
    1.0
    This is a review of subway the company, not the location. The food is disgusting. Shameful that they serve people this garbage
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Frequently Asked Questions About Subway

What are the operating hours of Subway at 8936 Lake Otis Parkway?

Subway is open Monday to Friday from 9:00 AM to 10:00 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, this Subway offers in-store pickup and delivery services for your convenience.