Subway

Reviews

• KC

  Katrina Chase

  Sep 25, 2025
  5.0
  The one I went to you had to order online and then you could go pick it up or have it delivered so I picked it up
• FG

  Frank Green

  Sep 17, 2025
  5.0
  Excellent service and very professional. Thank you for a wonderful experience
• DH

  Dedra Harris

  Sep 10, 2025
  2.0
  Vegetables looked awful nothing were fresh
• A3

  Aelia 3

  Aug 29, 2025
  1.0
  Where to start with this place……. 1. Their touch screen menu seems to always be out of date. For at least a month or two, it kept saying they didn't have soup when they actually did. And when I asked at the windows if they had soup, I usually got a confused look for even asking. Luckily, after I finally explained it, they seemed to have fixed it, but I'm not sure why they never noticed. 2. The waiting times are all over the place. Sometimes I have gotten through in maybe 3-5 minutes, and other times I am waiting up to 45-60 minutes. (I have seen more than one person leave just due to how long we were waiting.) Typically I am waiting for a while though, so don't go if you are in a hurry. 3. They constantly get my order wrong. Not once or twice, but well over a dozen times in a row now, if not more. Wrong bread or always trying to add unwanted cheese and condiments. I'm not sure why they insist on adding stuff we don't want when I'm sure it's costing them money. It was so bad this last time that we just threw away half our order (an entire foot long sandwich…). The drive through is very convenient so I keep going, but this is just getting absurd now. 4. Service is a hit or miss. Some workers are very kind and helpful while others are frustrating to say the least and don't seem to know how to do their job. You can usually tell just by the service how things will end up during your visit. 5. Communication here is quite awful in my experience. As mentioned before, I always have to specifically ask for soup and this is usually a dreadful experience. Even figuring out if they have soup is usually confusing and even worse trying to figure out which ones they have. I once requested a certain soup and was told they don't have it despite their menu saying otherwise. I agreed to one of the other kinds and was given it, only to have to wait nearly an hour as they put the first one I requested on to cook. They did not tell me any of this until I finally grew frustrated and asked why it was taking nearly an hour to make my sandwiches. Until then I just kept being told that it would be done in just a few minutes. Even worse, my sandwiches had apparently been done for who knows how long and were just sitting there with them in the store (literally was told the sandwiches had been done for a while). I am usually very patient to those who work in the service industry, but this pissed me off. Overall, I really really want to like this place. I like Subway and this location is especially convenient, but this place makes that incredibly hard. From now on, I will probably try some different locations as this one is a constant disaster. I cannot in any good conscience recommend this location to anyone, and can only hope that one day they can get their act together to provide great food and service.
• SF

  Sacha Frackman

  Aug 8, 2025
  4.0
  Cookies tasted like they had been part of the store for a week. Yuck, sandwich was great! Friendly service once you were acknowledged.

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