Customers frequently reported long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Customer Service
While some staff were praised for their friendliness and professionalism, others were criticized for rudeness and poor service.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported issues like incorrect orders and unsatisfactory food preparation.
Cleanliness
The restaurant's cleanliness received positive feedback, with many noting a clean dining area and well-maintained facilities.
Management
New management was noted for improvements in service and cleanliness, but there were still complaints about staff behavior and order accuracy.
HW
Howie Wills
5 days ago
1.0
Went and ordered delivery, really excited to get a blizzard. I ordered a mini due to the price. I understood that mini is small but for almost $8, are you kidding me? I mean, look at the pic. I would have thought that it would be a little bigger for the price they charged. Totally disappointed. And the blizzard wasn’t even that good. I waited 90 mins for something I can eat in 3-4 bites. Ugh!
KR
krista ross
Dec 17, 2025
4.0
It's a nice DQ, and has friendly workers.
AV
Amanda Vanderbilt
Nov 22, 2025
1.0
Went there tonight, haven't been in quite some time. I ordered a chicken basket, blizzard and a kids meal. When we got home, the food was such a disappointment. Fries were extremely salty, and the chicken basket was just thrown in a box with barely any fries. This is what happens when you hire children, they don't care at all about quality or customer service.
DW
Dan Walker
Nov 19, 2025
5.0
Excellent friendly service by the three young gentlemen running the place on November 18, 2025
CS
Christian Smallwood
Nov 12, 2025
3.0
It was the longest time I’ve spent in a drive through. I ordered the chicken strips and a blizzard. When I moved past the speaker I got stuck in between 2 cars for over 20 minutes. I actually called the store to see what was going on and they said the blizzard machine was down. After the 20 minutes the car in front of me got their 2 blizzards and left. When I eventually got my food it seemed apparent that it was made a while ago. The food was okay, not the best not the worst. Hopefully they get that situation figured out so it doesn’t happen again.
What are the operating hours of Dairy Queen Grill & Chill at 1975 Abbott Rd, Anchorage?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and offer DQcakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have amenities for families with children?
Yes, they are family-friendly and offer booster seats, high chairs, and welcome kids.
Is there seating available inside Dairy Queen Grill & Chill?
Yes, seating is provided and the location is wheelchair accessible.
Can I order food online or through a mobile app from this Dairy Queen location?
Yes, mobile ordering and rewards are available, and you can order online via their pickup order URL.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, this location features a drive-thru for convenient service.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available to customers at this location.
Which nearby medical centers can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby medical centers include Mulholland Chiropractic Center, Imaging Associates of Providence, Northern Smiles Orthodontics, Alaska Med Spa and Chiropractic, and Anchorage Oral and Implant Surgery.
Are there coffee shops close to Dairy Queen Grill & Chill if I want a different beverage option?
Yes, Bullies & Brew and Cabo Coffee Abbott are nearby coffee shops you can visit.
What other services are available nearby Dairy Queen Grill & Chill for errands or pampering?
Nearby services include Speedway Express gas station, Luxury Nails salon, Coin-op Laundromat, Fireweed Cleaners, and Kelso's Barber Studio.