Dairy Queen Grill & Chill - Temporarily Closed

3.2
612 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
This location is temporarily closed. Please check back for updates.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill - Temporarily Closed
1975 Abbott Rd, Anchorage, AK
99507-3448, United States

Hours

Reviews

3.2
612 reviews
5 stars
206
4 stars
101
3 stars
81
2 stars
52
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Customer Service

While some staff were praised for their friendliness and professionalism, others were criticized for rudeness and poor service.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others reported issues like incorrect orders and unsatisfactory food preparation.

Cleanliness

The restaurant's cleanliness received positive feedback, with many noting a clean dining area and well-maintained facilities.

Management

New management was noted for improvements in service and cleanliness, but there were still complaints about staff behavior and order accuracy.
  • HW
    Howie Wills
    5 days ago
    1.0
    Went and ordered delivery, really excited to get a blizzard. I ordered a mini due to the price. I understood that mini is small but for almost $8, are you kidding me? I mean, look at the pic. I would have thought that it would be a little bigger for the price they charged. Totally disappointed. And the blizzard wasn’t even that good. I waited 90 mins for something I can eat in 3-4 bites. Ugh!
  • KR
    krista ross
    Dec 17, 2025
    4.0
    It's a nice DQ, and has friendly workers.
  • AV
    Amanda Vanderbilt
    Nov 22, 2025
    1.0
    Went there tonight, haven't been in quite some time. I ordered a chicken basket, blizzard and a kids meal. When we got home, the food was such a disappointment. Fries were extremely salty, and the chicken basket was just thrown in a box with barely any fries. This is what happens when you hire children, they don't care at all about quality or customer service.
  • DW
    Dan Walker
    Nov 19, 2025
    5.0
    Excellent friendly service by the three young gentlemen running the place on November 18, 2025
  • CS
    Christian Smallwood
    Nov 12, 2025
    3.0
    It was the longest time I’ve spent in a drive through. I ordered the chicken strips and a blizzard. When I moved past the speaker I got stuck in between 2 cars for over 20 minutes. I actually called the store to see what was going on and they said the blizzard machine was down. After the 20 minutes the car in front of me got their 2 blizzards and left. When I eventually got my food it seemed apparent that it was made a while ago. The food was okay, not the best not the worst. Hopefully they get that situation figured out so it doesn’t happen again.

Frequently Asked Questions About Dairy Queen Grill & Chill - Temporarily Closed

What are the operating hours of Dairy Queen Grill & Chill at 1975 Abbott Rd, Anchorage?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.

What kind of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and offer DQcakes.com ice cream cakes.