Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
1,286 reviews
5 stars
547
4 stars
267
3 stars
190
2 stars
91
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported extremely slow service, long wait times, and disorganization, leading to frustration.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Food Quality
Several reviews mentioned issues with food quality, including cold items, missing orders, and unsatisfactory meal preparation.
Positive Staff Experiences
Certain employees, particularly Ayana, received consistent positive feedback for their excellent customer service and friendly demeanor.
- MWMark WinkelsethDec 24, 20251.0I'm not quite sure how this place is even still open, from lack of customer service to literally ignoring customers. I entered, waited was not even acknowledged by a staff member in a Santa hat. Not only will I never return but if asked I will relate my experience with this store. In today's competitive market place simply bring open doesn't cut. I will spend my money somewhere else.
- RSRobert StewartNov 2, 20253.0Good is ok. They do a good job on the blizzards. Slow service at times because there's a lot of teenagers working there.
- EBEsme BellaOct 17, 20255.0Workers were nice and enjoyed our ice cream
- RHRachel HarrisOct 3, 20254.0Great food. Drive thru was pretty slow
- PWPatricia WibergOct 1, 20255.0Good service considering how busy they were
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 611 E Tudor Rd, Anchorage?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, restrooms, and outdoor seating.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, it offers a drive-thru and supports mobile ordering & rewards through their app, which customers can download for exclusive deals.
Where can I place an order online for pickup at this Dairy Queen location?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/41777/
What amenities are available on-site at this Dairy Queen?
The location offers free WiFi, restrooms, outdoor seating, and is wheelchair accessible.
What are some nearby healthcare services around Dairy Queen Grill & Chill?
Nearby healthcare services include Stellar Sleep Diagnostics, Coalition Health Center, Counseling Solutions of Alaska, and Community Chiropractic Clinic.
Can I visit a park near Dairy Queen Grill & Chill in Anchorage?
Yes, Tudor Park West is nearby, offering a nice spot for relaxation before or after your visit to Dairy Queen.
Are there any local gyms or fitness centers near Dairy Queen Grill & Chill?
The Alaska Club Midtown and Studio Rush gyms are close by, so you can fit in a workout before enjoying your meal or treat.
What other dining or coffee options are near Dairy Queen Grill & Chill?
Nearby options include Common Grounds Espresso - Tudor, DGs espresso mobile coffee, and Aladdin's Fine Mediterranean Cuisine for different dining and coffee experiences.