Dairy Queen Grill & Chill

3.7
1288 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
611 E Tudor Rd, Anchorage, AK
99503-7321, United States

Hours

Reviews

3.7
1,288 reviews
5 stars
549
4 stars
267
3 stars
189
2 stars
91
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Ayana and James for their excellent service.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or missing items, indicating inconsistency in food preparation and delivery.

Wait Times

Numerous reviews mentioned excessively long wait times, both in the drive-thru and for food orders, leading to frustration among customers.

Cleanliness and Organization

Several customers noted issues with cleanliness and disorganization, particularly during busy times, which affected their overall experience.

Overall Experience

The overall sentiment was mixed, with some customers expressing disappointment in the decline of service quality compared to previous visits.
  • RS
    Robert Stewart
    Nov 2, 2025
    3.0
    Good is ok. They do a good job on the blizzards. Slow service at times because there's a lot of teenagers working there.
  • EB
    Esme Bella
    Oct 17, 2025
    5.0
    Workers were nice and enjoyed our ice cream
  • RH
    Rachel Harris
    Oct 3, 2025
    4.0
    Great food. Drive thru was pretty slow
  • PW
    Patricia Wiberg
    Oct 1, 2025
    5.0
    Good service considering how busy they were
  • PS
    Penguin Scott
    Sep 20, 2025
    4.0
    I loved the bun and the burger was small. The fries, however, were room temperature. Since I was there mainly for a burger and blizzard, I didn't say anything, but it's always disappointing to get cool and limp fries instead of hot and crispy. The pumpkin pie blizzard on the other hand was the bomb.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 611 E Tudor Rd, Anchorage?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.