Many customers praised the friendly and helpful staff, particularly highlighting employees like Ayana and James for their excellent service.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or missing items, indicating inconsistency in food preparation and delivery.
Wait Times
Numerous reviews mentioned excessively long wait times, both in the drive-thru and for food orders, leading to frustration among customers.
Cleanliness and Organization
Several customers noted issues with cleanliness and disorganization, particularly during busy times, which affected their overall experience.
Overall Experience
The overall sentiment was mixed, with some customers expressing disappointment in the decline of service quality compared to previous visits.
RS
Robert Stewart
Nov 2, 2025
3.0
Good is ok. They do a good job on the blizzards. Slow service at times because there's a lot of teenagers working there.
EB
Esme Bella
Oct 17, 2025
5.0
Workers were nice and enjoyed our ice cream
RH
Rachel Harris
Oct 3, 2025
4.0
Great food. Drive thru was pretty slow
PW
Patricia Wiberg
Oct 1, 2025
5.0
Good service considering how busy they were
PS
Penguin Scott
Sep 20, 2025
4.0
I loved the bun and the burger was small. The fries, however, were room temperature. Since I was there mainly for a burger and blizzard, I didn't say anything, but it's always disappointing to get cool and limp fries instead of hot and crispy.
The pumpkin pie blizzard on the other hand was the bomb.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 611 E Tudor Rd, Anchorage?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, restrooms, and outdoor seating.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, it offers a drive-thru and supports mobile ordering & rewards through their app, which customers can download for exclusive deals.
Where can I place an order online for pickup at this Dairy Queen location?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/41777/
What amenities are available on-site at this Dairy Queen?
The location offers free WiFi, restrooms, outdoor seating, and is wheelchair accessible.
What are some nearby healthcare services around Dairy Queen Grill & Chill?
Nearby healthcare services include Stellar Sleep Diagnostics, Coalition Health Center, Counseling Solutions of Alaska, and Community Chiropractic Clinic.
Can I visit a park near Dairy Queen Grill & Chill in Anchorage?
Yes, Tudor Park West is nearby, offering a nice spot for relaxation before or after your visit to Dairy Queen.
Are there any local gyms or fitness centers near Dairy Queen Grill & Chill?
The Alaska Club Midtown and Studio Rush gyms are close by, so you can fit in a workout before enjoying your meal or treat.
What other dining or coffee options are near Dairy Queen Grill & Chill?
Nearby options include Common Grounds Espresso - Tudor, DGs espresso mobile coffee, and Aladdin's Fine Mediterranean Cuisine for different dining and coffee experiences.