Subway

4.0
365 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Whitecourt Subway® Restaurant at 3742 Kepler Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3742 Kepler Street, Whitecourt, AB
T7S 0A2, Canada

Hours

Reviews

4.0
365 reviews
5 stars
186
4 stars
80
3 stars
41
2 stars
22
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Shweta Patel received numerous positive mentions for her friendly and efficient service, while some reviews highlighted poor service experiences, including rudeness and slow response times.

Food Quality

Many customers praised the freshness and taste of the food, particularly the sandwiches, but there were complaints about stale bread and incorrect orders.

Cleanliness

The restaurant was often noted for its cleanliness, although some reviews pointed out issues with dirty tables and unsanitary conditions in the bathrooms.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing overcharges and high costs for certain items, particularly gluten-free options.

Staff Behavior

While many staff members were described as friendly and helpful, there were instances of unprofessional behavior, particularly from management, which negatively impacted customer experiences.
  • BB
    Betty
    4 days ago
    5.0
    Shweta was very nice and welcoming, I arrived last minute she help us and guide us with the menu, great service and very hygienic.
  • SS
    Saili Sanjay Shirke
    4 days ago
    5.0
    Shweta was very nice and patient even though we came in last minute the sandwiches were fresh and really nice. Great service and hygienic and tasty food
  • JP
    Jenish Patel
    Nov 10, 2025
    5.0
    The Sweta Patel at this Subway are amazing! They’re always polite, quick, and make sure your order is just the way you like it. Great service with a smile every time🤗🫶🏻
  • SK
    Sukhdeep Kaur
    Nov 3, 2025
    5.0
    We had a wonderful experience at this place. The service from shweta Patel was outstanding—friendly, attentive, and very professional. She made sure everything was perfect from start to finish. Highly recommend both the food and the excellent service!” She always serve with smile.
  • KV
    Katie Valin
    Oct 27, 2025
    1.0
    The staff gave me me a sub that was about half the size of my hand when I asked them to remake it and give me a proper 6 inch sub. They tried to then just take everything off of my already made sub and put it on the new one when I told them that that’s not what I wanted she then didn’t talk to me for the rest of the time making my sub until we got to the cash register and she looked at me and said are you happy now?

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3742 Kepler Street, Whitecourt, AB T7S 0A2, Canada.

What are the operating hours of this Subway location?

The Subway is open Monday to Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 10:00 PM.