McDonald's

3.6
1340 reviews
Drive-Thru Curbside
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Business Details

4111 Kepler Street, WHITECOURT, AB
T7S 0A3, Canada
(780) 778-6969
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4111 Kepler Street, WHITECOURT, AB
T7S 0A3, Canada

Hours

Reviews

3.6
1,340 reviews
5 stars
439
4 stars
379
3 stars
262
2 stars
101
1 star
159

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly and helpful, with some standout employees receiving specific commendations.

Service Speed

There were numerous complaints about slow service, particularly during late-night hours and busy times, leading to long wait times.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improved attention to detail.

Cleanliness

Customers reported inconsistent cleanliness, with some noting dirty tables and bathrooms, while others found the location well-kept.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others experienced cold or poorly prepared items.
  • CC
    Code
    5 days ago
    3.0
    I had asked for ketchup, salt, pepper, and Mayo. There was no ketchup and the fries were cold. But it was in the drive through, and I was already on my way when I realized that
  • CN
    Christopher Neitz
    5 days ago
    5.0
    Bagel was toasted to perfection the cream cheese was spread evenly on both slices. The older lady was cheerful who served me it at the front counter
  • AS
    Adam Stewart
    Nov 16, 2025
    3.0
    Cold fries and dry hamburgers
  • WA
    WESSLEY ANTONCHUK
    Oct 29, 2025
    3.0
    Probably the filthiest McDonald's ever been to. The floors are dirty tables are dirty the chairs are dirty the bathroom was really dirty disgusting even though it's Halloween they got cobwebs and pumpkins and spiders everywhere there's no reason to have a dirty story. And I told him what my table number was in the self-checkout and they walked around the store looking like the other head cut off to find me that wasn't very good table service. You look like they had some kind of homeless guy come in and they didn't treat him very well I actually offered to pay for the guys food but he had money I don't know disappointing for McDonald's. I always say same old same with McDonald's but this one was not great and there's only like me and two other people in the whole store.
  • JJ
    Jordan
    Oct 25, 2025
    5.0
    Thank you to the staff member who went the extra mile to be kind and welcoming towards us. She greeted each of us and was so warm. When I left I paid you and your associates a compliment, mentioned it to my friends and everyone noticed you and felt the same. To the manager, give this lady a raise or something. It’s so rare that I feel that way when I am out interacting with staff. She was working Tuesday October 21 at around 3/4pm. The whole staff was great for this little lady stand out to us.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Whitecourt?

McDonald's in Whitecourt is open 24 hours every day of the week.

Can I get my food delivered from McDonald's in Whitecourt?

Delivery is available 24/7, although the store itself offers in-store pickup but no delivery service directly.