Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
241 reviews
5 stars
83
4 stars
64
3 stars
45
2 stars
17
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and unprofessional behavior from management.
Food Quality
Many reviews highlighted poor food quality, including cold and microwaved items, stale fries, and inconsistent preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Inconsistency
Customers experienced inconsistency in food preparation and service, with complaints about incorrect orders and varying quality of ice cream.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and quick service during their visits.
- PSPatrick SinnottNov 1, 20251.0Spent $38 here but was refused an extra dipping sauce for our chicken fingers because " they cost too much money". Should have gone to McDonalds...
- MSMel SawatskyOct 20, 20251.0Will NOT consider returning to this location in the future. Stopped at this location on the way home from Grande Prairie. Slow service. The fries that I got were partially newly cooked fries mixed with old stale fries that were greasy from the staff trying to warm them up by putting them in the fryer again. Utterly gross. Burger was microwaved to the point you couldn't pick up the sandwich.
- HSHamtaj SinghSep 3, 20251.0Manager has no sense to talk with customer zero customer service. If someone visit your store you should not be arrogant or rude to somebody.
- PSParminder SinghSep 3, 20251.0Unprofessional staff. Don’t know how to talk with costumer. There was an Indian guy, he need to learn what is costumer service and how to talk to costumer.
- SRSimar RanwanSep 1, 20251.0Rude behaviour of manager If there is 0 star option i would give that
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 3839 Caxton St, Whitecourt, AB, Canada, postal code T7S 1P8.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children.
Does Dairy Queen Grill & Chill have seating available on-site?
Yes, the location offers seating for customers.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access exclusive deals by downloading their app.
Which nearby restaurants can I visit after enjoying Dairy Queen Grill & Chill?
Nearby restaurants include Booster Juice, Sajj Shawarma, Mountain Pizza and Steak House, Pizza Hut, Edo Japan, Boston Pizza, and KFC, providing a variety of cuisines to explore.
Are there nearby coffee shops near Dairy Queen Grill & Chill?
Yes, Starbucks Canada is located close by, offering coffee and smoothies as an alternative or complement to your Dairy Queen visit.
What nearby stores and services could I visit around Dairy Queen Grill & Chill?
Nearby you can find CJ's Liquor Unlimited, JobSite Workwear, Razor King Barbershop, Bell Canada mobile store, Innovative Wireless, and Gateway Plaza for shopping and services.
How can nearby transit or landmarks help me locate Dairy Queen Grill & Chill?
While specific transit stations are not listed, Dairy Queen Grill & Chill is centrally located on Caxton St in Whitecourt near popular places such as Booster Juice and Starbucks Canada, which can be helpful landmarks to find it.