Brand Certified
McDonald's
3.3(1047 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
10628 - 100th Street, WESTLOCK, AB
T7P 2C5, Canada
Certified by McDonald's • Mar 01, 2026
(780) 349-8495
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,047 reviews
5 stars
282
4 stars
256
3 stars
222
2 stars
88
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiencing incorrect orders and slow service.
Food Quality
Numerous reviews highlighted issues with cold, stale, or poorly prepared food, including incorrect items and unsatisfactory freshness.
Cleanliness
The restaurant was often described as dirty, with complaints about filthy bathrooms and unkempt dining areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- TNTracy Noble5 days ago1.0I would love to give higher marks for drive-thru service, but it’s impossible when the basics aren’t happening. Half the time the order isn’t right, there’s no receipt, no straws, and when you try to get someone’s attention at the window you’re completely ignored until you give up and drive away. It’s frustrating because reviews probably won’t change anything — if i coukd it would ne zero stars
- MHMaureen HastieFeb 22, 20261.0It's been many years since I actually went inside to order take out, there's no customer service to order from just these huge boards. All I can say is that I will never go to Westlock McDonald's ever again ! The place was not clean and the staff couldn't be bothered to make my order right! From a double quarter pounder with cheese to a single cheese burger? Disgusting customer service by the manager and staff
- TMTiffany MealeyJan 26, 20261.0Bad service, guy in drive thru was rude, made me pay for my fries twice, came back said I didn't receive my fries and they tried to say I didn't order them, when I literally ordered the chicken nugget meal 10 piece. Check your bags before leaving this shitty location, always get it wrong, and mutter insults as they take your order.
- EREvan RysdykJan 23, 20264.0It's a Mcy D's
- HDHelen Rachael Washburn DumbravaDec 23, 20251.0Ordered a breakfast bagel . What I got was a bagel with soggy lettuce and a rotten tomato and mayonnaise which is not even part of the order. The bacon was burnt. The hashbrowns weren’t cooked all the way. The people in Westlock need to be fired and new find employees. This happens everytime.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Westlock?
McDonald's Westlock is open 24 hours every day of the week.
When can I get delivery from McDonald's Westlock?
Delivery is available daily from 6:00 AM until 11:59 PM.
Does McDonald's Westlock offer a drive-through service?
Yes, the drive-through is open 24 hours a day, seven days a week.
What types of meals are served at McDonald's Westlock?
McDonald's Westlock serves breakfast, lunch, and dinner meals.
Which payment methods are accepted at McDonald's Westlock?
They accept American Express, Visa, MasterCard, Discover, and cash payments.
Can I order my McDonald's meal via an app?
Yes, you can download the My McD's app from Google Play or the Apple App Store to order conveniently.
Is there in-store pickup available at McDonald's Westlock?
Yes, McDonald's Westlock offers in-store pickup but does not currently offer delivery services.
What nearby fueling stations can help if I need gas before or after visiting McDonald's Westlock?
The Shell gas station is close by, providing fuel, a convenience store, and a car wash.
Are there any nearby hotels if I want to stay overnight near McDonald's Westlock?
Yes, nearby hotels include All Stay Suites and Quality Inn & Suites, providing comfortable accommodations.
Where can I get automotive services near McDonald's Westlock while I wait for my order?
Several automotive service providers such as Napa Autopro, Westlock Motors Collision Centre, and Dawn detailing are nearby for your convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website