Many customers reported frequent errors with their orders, including missing items and incorrect food.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
The restaurant was often described as dirty, with complaints about filthy bathrooms and unkempt dining areas.
Wait Times
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
CC
Chris
Oct 15, 2025
1.0
I honestly hope they justtake away this location and put something else here. People only go here at night because it is the only place open after 10 . Nikki/or Piper whatever her name and majority of th staff NEVER get the order right or they will repeat back the correct order and give u the wrong thing anyways! I know it is mcdonalds food osnt great but sholdnr have to pay 30-40 for 2 meals and then habe it be wrong/stale/cold/mushy/moldy like train better staff or shut this place down and open somethjng else thats open late. Staff are rude half of them dont even say hello they just throw machine at you.
Like here pay for the food we arent going to give u lol
JC
Joevel Carepiano
Oct 14, 2025
1.0
Very poor!ordered caramel ice coffee and whip cream and extra caramel, I seen they charge all the extra and they just give me regular.What a joke.
ZS
Z M. Shaikh
Oct 7, 2025
5.0
Me and my daughter went to the Mac Donald Westlock. My wallet was not Working.one of the employee named Yogesh helped me by paying from his pocket at that time.I am very thankful and grateful as he made my daughter’s day.god bless him..thank u for being kind brother!
GS
Gord Saunders
Oct 5, 2025
2.0
Cold food. Slow moving line.
KD
kim Davison
Sep 21, 2025
4.0
The drivers need to learn to drive, always leave here with a new scratch or ding!!