McDonald's

3.3
1031 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10628 - 100th Street, WESTLOCK, AB
T7P 2C5, Canada

Hours

Reviews

3.3
1,031 reviews
5 stars
279
4 stars
253
3 stars
220
2 stars
87
1 star
192

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent errors with their orders, including missing items and incorrect food.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy bathrooms and unkempt dining areas.

Wait Times

Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
  • CC
    Chris
    Oct 15, 2025
    1.0
    I honestly hope they justtake away this location and put something else here. People only go here at night because it is the only place open after 10 . Nikki/or Piper whatever her name and majority of th staff NEVER get the order right or they will repeat back the correct order and give u the wrong thing anyways! I know it is mcdonalds food osnt great but sholdnr have to pay 30-40 for 2 meals and then habe it be wrong/stale/cold/mushy/moldy like train better staff or shut this place down and open somethjng else thats open late. Staff are rude half of them dont even say hello they just throw machine at you. Like here pay for the food we arent going to give u lol
  • JC
    Joevel Carepiano
    Oct 14, 2025
    1.0
    Very poor!ordered caramel ice coffee and whip cream and extra caramel, I seen they charge all the extra and they just give me regular.What a joke.
  • ZS
    Z M. Shaikh
    Oct 7, 2025
    5.0
    Me and my daughter went to the Mac Donald Westlock. My wallet was not Working.one of the employee named Yogesh helped me by paying from his pocket at that time.I am very thankful and grateful as he made my daughter’s day.god bless him..thank u for being kind brother!
  • GS
    Gord Saunders
    Oct 5, 2025
    2.0
    Cold food. Slow moving line.
  • KD
    kim Davison
    Sep 21, 2025
    4.0
    The drivers need to learn to drive, always leave here with a new scratch or ding!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Westlock?

McDonald's Westlock is open 24 hours every day of the week.

When can I get delivery from McDonald's Westlock?

Delivery is available daily from 6:00 AM until 11:59 PM.