Customers praised the friendly and attentive service, with several employees highlighted for going above and beyond.
Food Consistency
Most reviews noted that the food quality is generally good and consistent, particularly the burgers and ice cream.
Order Accuracy
There were multiple complaints about incorrect orders and issues with the drive-thru service, indicating a need for improvement in order accuracy.
Cleanliness
The establishment is frequently described as clean, with staff actively maintaining the dining area.
Pricing
Customers appreciated the competitive pricing, especially in comparison to other fast food options.
PG
Peter Goertzen
Dec 27, 2025
5.0
Great experience. Was passing through town and got a late lunch here and I was impressed.
“Chris” gave exceptional service, not just to me but to all the customers I saw him serve.
Food was fresh and delicious.
Bathrooms were spotless and smelled great.
NK
Nikki Klemp
Dec 21, 2025
1.0
My hubby went through the drive thru this evening and they forgot half our order and we live 20 mins out of town. Im not impressed with the service here.
EE
Easton
Oct 7, 2025
5.0
You should give Nathan a raise, he’s very nice, he gave me a fist bump :)
EB
Elliott Barber
Sep 7, 2025
4.0
Love their burgers and the fries are always hot.
TN
Tracy Noble
Jul 31, 2025
5.0
Big shoutout to Dairy Queen!
Stopped in for a treat and was seriously impressed — not just by the food, but by the amazing service! A young man behind the counter went above and beyond. Friendly, fast, and genuinely seemed to care about making the experience great. You don’t see that kind of energy every day, especially in younger staff.
It’s little things like this that make a place stand out. Whoever hired and trained him — well done! He’s a real asset to your team. Keep up the great work, DQ!
What are the operating hours of Dairy Queen Grill & Chill in Westlock?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Does Dairy Queen Grill & Chill offer outdoor seating and facilities for families with children?
Yes, the location has outdoor seating, high chairs, booster seats, is wheelchair accessible, and is family-friendly.
Can I order food online or via a mobile app from this Dairy Queen location?
Yes, you can use mobile ordering and rewards through their app, and also order online for pickup from their website.
Where is Dairy Queen Grill & Chill located in Westlock?
It is located at 10120 - 104th Ave, Westlock, AB, postal code T7P 2H6, Canada.
Which nearby places can I visit along with Dairy Queen Grill & Chill in Westlock?
You can visit nearby places like the Cultural Arts Theatre Society, Rumble and Tumble Kids Play Room, and Fifth Meridian Coffee Company for entertainment and refreshments.
Are there any nearby schools around Dairy Queen Grill & Chill where families might visit the restaurant after school activities?
Yes, R.F. Staples Secondary School and R F Staples Secondary School are nearby, making it convenient for families to grab a meal or treat after school.
What religious organizations are located near Dairy Queen Grill & Chill in Westlock?
Nearby religious organizations include Westlock Christian Fellowship and Trinity Lutheran Church, offering community engagement opportunities near the restaurant.
How can visitors to nearby attractions like the Cultural Arts Theatre Society conveniently reach Dairy Queen Grill & Chill?
Visitors can easily find Dairy Queen at 10120 - 104th Ave, with accessible parking, drive-thru service, and outdoor seating, making it a convenient spot for dining before or after events at the Cultural Arts Theatre Society.