KFC

3.3
301 reviews

About

Fast Food Restaurant

Location

KFC
1013 - 11501 Buffalo Run Boulevard, Tsuut'ina, AB
T3T 0E4, Canada

Hours

Reviews

3.3
301 reviews
5 stars
157
4 stars
10
3 stars
12
2 stars
12
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold, overcooked, or poorly prepared items.

Staff Attitude

While some customers highlighted friendly and helpful staff, others experienced rudeness and lack of acknowledgment from employees.

Cleanliness

The location was noted for being clean, but some customers reported issues with food safety and quality.
  • ZB
    Zeliha Bekar
    4 days ago
    1.0
    We went to the kfc and we got the Thursday special and when we got the order we noticed that the chicken started to smell bad and while we were tasting it we also noticed that it was kinda soggy and we saw green spots inside the chicken so we went to go ask the staff members and they were clueless they said that the chicken was made fresh but it clearly wasn’t so they changed the chicken but we were so disgusted to eat it so watch what your eating over there horrible experience!!
  • LS
    Lisa Shenkenfelder
    Dec 30, 2025
    1.0
    I do mobile orders from this location quite often and tobight has to be the worst experience I have had at this location. The girl running the front was quite clueless. My email said my order should be ready at 6:57 usually they are a few minutes early and I can just walk in and say my name and then they get the order ready and im out the doors but tonight she asked my name I said it then she walked away. It was quite busy but people who came in ordered got there food before us. The front girl never told the lady in the back we were here so after wait about 15 minutes (past my pickup time) the lady asked if I was here and came up and said it would be 2 minutes as they were cooking fries for me. As they were already bagging up my now cold chicken. I even said to the girl what I get fresh fries but cold chicken. This is ridiculous. Im paying $40 for your food it should be hot not cold
  • KK
    Kalippan (Kalippan)
    Dec 29, 2025
    5.0
    Great service and a smooth experience! The staff were friendly, quick, and very attentive. Food was fresh and served hot. Really appreciate the excellent customer service—well done, KFC team!
  • JP
    John Polachan
    Dec 28, 2025
    5.0
    I had a really good experience from KFC. Special mention to employee named Rose. She is such a fantastic character. She was pleasant. She was fast in the service. Such an amazing employee. Hats off.
  • MR
    matt r
    Dec 10, 2025
    1.0
    I ordered 4 sandwiches- only one spicy and they all came back spicy. 3 were for seniors who don’t like spicy food. I called several times after getting home and finding out and no one answered that night. I called the next day and the lady who answered took my info and had the manager call me me back. The manager was very rude on the phone asking me over and over again the time and how much trying to get me to mix up my information. She finally said let me check with the staff and I’ll call you back. She called me back 5 min later and reported that the staff didn’t mess it up. I asked according to who, to which she responded them. I was a bit upset at this point. Mistakes happen just take responsibility. She then said she’d check the cameras. She called back 5 minutes later saying the cameras show that it was done correctly. I just gave up at that point and personally refunded my parents friends. Be nicer and actually investigate. Clearly you asked a staff and that was it. Also answer the phone please.

Frequently Asked Questions About KFC

Where is KFC located in Tsuut'ina?

KFC is located at 1013 - 11501 Buffalo Run Boulevard, Tsuut'ina, AB, T3T 0E4, Canada.

What are the operating hours of KFC in Tsuut'ina?

KFC is open daily from 9:00 AM to 10:00 PM.