KFC

3.4
297 reviews

About

Fast Food Restaurant

Location

KFC
1013 - 11501 Buffalo Run Boulevard, Tsuut'ina, AB
T3T 0E4, Canada

Hours

Reviews

3.4
297 reviews
5 stars
160
4 stars
9
3 stars
11
2 stars
11
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor order management, with many experiencing delays of 30 minutes or more.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about overcooked, bland, or improperly prepared items.

Staff Attitude

While some customers praised friendly staff, others noted rude service, particularly at the drive-thru, leading to mixed experiences.

Cleanliness

The restaurant was often described as clean, but some customers reported dirty tables and poor maintenance during busy times.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction with food and service, while others felt disappointed and would not return.
  • KK
    Kyle
    2 days ago
    5.0
    The staff were friendly and they served my order fast. The food came out fresh, and overall it was a smooth and satisfying experience.
  • JK
    john king
    Nov 15, 2025
    1.0
    Got the classic chicken sandwich and it was cold and so was the bun, chicken was so over cooked I took a bite and it was powder! Got the poutine gravy was so hot but the fries were cold,not to sure how that worked? So I waited for cold food when my lunchtime is short!!
  • DP
    Danny Plante
    Nov 7, 2025
    1.0
    BUYER BEWARE!!!! Horrible place to get chicken. Their extra crispy chicken is ALWAYS Garbage! Wait times are bad. Can't understand the staff. The last time I ordered from this location, I got a 4 piece box meal with all white meat extra crispy, I got 4 soggy dark pieces. No napkins, no dipping sauce for my popcorn chicken.
  • MW
    Michael W
    Nov 2, 2025
    1.0
    Small portion for popcorn chicken!! I swear they over charged us never even offered reciept, got mega size fries she gives a small and starts to argue with me saying its a small!! Then proceeds to hold up the bag that's mega size and clearly she gave me a small fry and never apologized. For 26 dollars for 1 sandwich and a combo with very little fry , so cheap. On top of that she never even put napkin in the bag for takeout.
  • AE
    April E
    Oct 29, 2025
    1.0
    Super disappointing experience. We waited about 30 minutes for our take-out order because they were prioritizing the drive-thru. We’re paying customers too, and our time matters just as much as the people ordering outside. On top of that, there were larger orders that arrived after us but were given out first because we were basically forgotten in the dining area. After all that waiting, they still gave us the wrong order initially, and when we finally got ours, the gravy was missing, we paid extra for that. We only ordered a Zinger meal and a 4-piece combo with extra gravy, it's not that complicated. And no one apologized, plus they didn’t include any napkins. They don’t even take orders at the counter anymore, yet there are still major delays and mistakes. This location really needs to improve their order management and respect customers’ time. These may seem like small things to some, but people get take-out for a reason, whether life is busy or it’s just a little treat at the end of a hard day. Good customer service makes a big difference.

Frequently Asked Questions About KFC

Where is KFC located in Tsuut'ina?

KFC is located at 1013 - 11501 Buffalo Run Boulevard, Tsuut'ina, AB, T3T 0E4, Canada.

What are the operating hours of KFC in Tsuut'ina?

KFC is open daily from 9:00 AM to 10:00 PM.