Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
194 reviews
5 stars
131
4 stars
20
3 stars
6
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some praised friendly and attentive staff, others reported poor service and rude attitudes from certain employees.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
Food quality received mixed feedback, with some customers enjoying fresh and well-prepared items, while others reported issues like poorly mixed Blizzards and unsatisfactory meal portions.
Cleanliness
The establishment is generally noted for its cleanliness and well-maintained environment, contributing positively to the customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, impacting their overall value perception.
- NJN JDec 25, 20255.0Great service! Just had a slush strawberry drink of sorts was very nice very cold. Open on Christmas!
- DMDanielle MoniqueDec 14, 20251.0I went through the drive through and waited several minutes. During this time a car pulled up behind me. After a few unanswered “hello?”’s, I pulled up to the window to see them taking the cars order behind me. I told the guy at the window I was waiting there and he basically called me a liar to my face. He said I couldn’t have been waiting there cause they didn’t see or hear me. He wasn’t happy about it but offered to take my order there at the window and by this time the car behind me is waiting so I said I’ll go somewhere else.
- NBNatasha BoroshNov 23, 20251.0We ordered four large Blizzards and none of them were mixed properly — halfway through, it was just plain ice cream. I called to let the manager know, and all they said was “sorry, we have new trainees.” That’s not an acceptable excuse. Really disappointing experience and terrible response from Managment
- TYTanner YoungNov 15, 20251.0Prices are getting ridiculous. If I’m paying $10 for a large Blizzard, the least they can do is fill it to the top. I remember the days they would fill it up past the top of the cup
- JUJouber UtreraOct 14, 20251.0The worst customer service I've ever seen in dairy queen. Employees not properly trained.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 11501 Buffalo Run?
The Dairy Queen Grill & Chill is open daily from 10:30 AM to 11:00 PM.
What types of food and treats are available at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and offer ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru services?
Yes, this location has a drive-thru available for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, provides booster and high chairs, has wheelchair accessibility, outdoor seating, restrooms, and free WiFi.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place your order online for pickup through their order website at https://www.dairyqueen.com/en-ca/order/pickup/n/27485/.
Does Dairy Queen Grill & Chill have any mobile app deals or rewards?
Yes, by downloading their app, customers can access exclusive deals, mobile ordering, and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit the Buffalo Run Golf Course for some outdoor fun or stop by Costco Wholesale or Costco Liquor for shopping nearby.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Tim Hortons for coffee and snacks, KFC for chicken meals, Thai Express for Pan-Asian cuisine, and Subway for quick sandwiches.
Where can I find mobile phone services near Dairy Queen Grill & Chill?
WIRELESS etc., a mobile phone store, and Tom Harris TELUS & Koodo Store for mobile phone repair and telecommunications services are close by.
What amenities are available on-site for families with children at Dairy Queen Grill & Chill?
This location offers booster and high chairs for kids, family-friendly seating options including outdoor seating, restrooms, and free WiFi for a comfortable visit.