Mixed reviews on service quality, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Inconsistent food quality noted, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to food quality, feeling it was not worth the cost.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in food preparation and dining areas.
Customer Experience
Positive experiences highlighted by some customers, particularly regarding staff interactions and the nostalgic atmosphere.
LW
Linda Wit
Nov 15, 2025
1.0
I don't know if it was just me, but the burgers tasted funny. They weren't.broiled like they should be, and thinner like mushy. Not impressed.
LD
Lekha Dodi
Oct 21, 2025
5.0
The only negative thing I would say is they never have good coupons. It's so expensive.
AA
Aidan
Sep 29, 2025
5.0
Ethan helped us and gave us good recommendations and I’m happy he helped us out
BL
Brady Lawrence
Sep 29, 2025
5.0
Ethan gave me great service and was a very pleasant guy to deal with
JJ
Josh
Sep 11, 2025
1.0
Literally can’t even make a sandwich. The women here are more concerned about chatting with each other than doing their jobs. Charge me $22 for a sandwich that is not only grossly over cooked but can’t even assemble it in a decent manor, there was no one in line!!! What was the hurry!? What a joke and a rip off these employees are, they do not deserve to work in this town or any for that manor. $22 in the garbage can. Do not go to this restaurant. Reading the rest of your reviews shows this company does nothing to address an issue. They’re knowingly allowing this carry on. Time to stand up against arrogant, careless people and rid them of our society including businesses like this. They are doing nothing but hurting our economy. Enough is enough.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Sylvan Lake offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the operating hours for Dairy Queen Grill & Chill in Sylvan Lake?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have outdoor seating or a drive-thru?
Yes, it offers outdoor seating and has a drive-thru for convenient service.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and is good for kids, making it a family-friendly place.
Can I order food for pickup from Dairy Queen Grill & Chill online?
Yes, you can order for pickup online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27235/.
Where is Dairy Queen Grill & Chill located in Sylvan Lake?
It is located at 4605 50th Ave, Sylvan Lake, AB, T4S 1C2, Canada.
Are there any app deals available for Dairy Queen Grill & Chill customers?
Yes, by downloading the Dairy Queen app, you can access exclusive deals.
What nearby restaurants can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby options include Panago Pizza for pizzas and chicken, Tacoz N Treatz for Tex-Mex, and Spice Hut Indian Cuisine for Indian foods.
Are there nearby recreational or entertainment venues close to Dairy Queen Grill & Chill?
Yes, Xzone Sylvan Lake, a sports and recreation venue, is nearby and great for family activities before or after your meal.
What other amenities can customers find around Dairy Queen Grill & Chill?
Nearby you can find Sylvan Lake Pharmacy for health needs, Varsity Mall Liquor Store for beverages, and Sylvan Lake Municipal Library for community events and resources.