Dairy Queen Grill & Chill

4.0
491 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
210 Ridge Road, Strathmore, AB
T1P 1B6, Canada

Hours

Reviews

4.0
491 reviews
5 stars
213
4 stars
143
3 stars
72
2 stars
24
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service has declined, with reports of rude staff and inconsistent service experiences.

Food Quality

Food quality is inconsistent, with complaints about undercooked items and incorrect orders.

Pricing Concerns

Many customers feel that prices are too high for the portion sizes and quality received.

Positive Staff Interactions

Some customers praised friendly and helpful staff, highlighting positive interactions despite overall service issues.

Drive-Thru Efficiency

The drive-thru service is often slow, with long wait times reported by multiple customers.
  • MN
    Mike Noll
    Oct 28, 2025
    5.0
    Good food, decent price. One of my favorite fast food places.
  • BK
    Bernie K
    Oct 21, 2025
    5.0
    Tamara was so polite and friendly. I appreciate how she went above and beyond the typical fast food service. She took my order with a smile, brought my food out to me and asked if I needed anything else, and when I left she smiled and told me to have a nice day. Thank you Tamara. You rock! 🎸
  • RF
    Robyn Farrell
    Oct 4, 2025
    1.0
    We ordered a blizzard and peanut buster parfait with extra toppings tonight. We knew there would be $1.50 and $.65 for the extra toppings on the parfait. Not only was that per layer, making it about $.15 per half a peanut, but they premade our ice cream and had them sitting by the window while we waited over 5 minutes for the hot food order to be prepared for the vehicle in front of us. The ice cream is already a little too soft, but to have it waiting at the window for 5 minutes, we didn’t even make 2 minutes away before it melted so much that the lid could not be taken off. We paid $14.99 for a peanut buster parfait that couldn’t be eaten. This location has always been a disappointment, but now it’s not even worth it.
  • RP
    Rob Paré
    Sep 1, 2025
    4.0
    Inconsistent amount of ice cream on cones.
  • YM
    Yammagucci Man
    Aug 12, 2025
    1.0
    Hey lady on the power trip about not able to put on sprinkles on my 6 year olds ice cream you coulda made a kids day but nah u had to be the power tripper . Well guess what I checked on the policy about sprinkles and YOUR WRONG it’s not against Dairy Queen policies it’s up to each store how they want to do it so just for the fact you did this type of power trip on a 6 year old zero stars for you . I hope you feel great about yourself shame on you . This is the bigger lady with glasses miss power tripper .

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Strathmore?

Dairy Queen Grill & Chill in Strathmore is open daily from 10:00 AM to 10:00 PM, with special holiday hours on November 11th, when it opens at 11:30 AM.

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.