McDonald's

3.4
1134 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
4201 South Park Drive, Stony Plain, AB
T7Z 1L1, Canada

Hours

Reviews

3.4
1,134 reviews
5 stars
349
4 stars
279
3 stars
189
2 stars
83
1 star
234

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Service Quality

While some reviews praised friendly and helpful staff, others highlighted unprofessional behavior and poor customer service.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.

Cleanliness

Some reviews noted that the location was clean, while others pointed out issues with bathroom cleanliness.

Wait Times

Several customers complained about long wait times in the drive-thru and for food preparation.
  • KB
    Keysha Buckley-Anderson
    2 days ago
    2.0
    I purchased a tea and when I got home I realized the bag has burst in the tea. I immediately tried calling nit because it was a hugh deal but because this was about the 3rd time this had happened. The phone just rang. I called several times and no response. I took a photo and returned the next morning just to have the tea replaced. I got no apology just that I should have called the store until I got through to someone. Like WHAT. ?? how i am im so sorry this happened. This isn't what we want our customers to experience. She acted like I was doing something wrong. I work customer service and I would never especially when the customer has proof. Train your staff better mcdonalds.
  • LG
    Lalit Goyal
    6 days ago
    1.0
    I was there and waiting for my doordash order. Order was ready. i ringed 4 times and nobody gave attention. Some of them saw me but yet chose to ignore. Everyone was having chats with each other and on their phones. Finally after a long wait they helped me and when talk about the situation that i am waiting since a long time manger started misbehaving and said do whatever you want to do.also the food get cold. I heard many rumours about this location but today i experience and i can say that its the worst location and staff literally need to learn customer service and how to be polite with a customer. And specially they need to change the manger as manger should be the problem solver not creator
  • SD
    Shaun Dinglenut
    Dec 25, 2025
    5.0
    It’s is so delicious they take 2-3 mins and the food is always hot the drinks are amazing and especially the sprite
  • TS
    Tylor Snider
    Dec 22, 2025
    3.0
    It's a typical McDonald's, good service and usual food. But the bathroom here only has hand dryer, no tissues to be found. Just toilet paper from the one toilet.
  • LG
    Lahar Goyal
    Dec 15, 2025
    1.0
    On Friday night, we were four drivers, yet a employee name manpreet behaved in a biased and unprofessional manner. The employee did not greet drivers properly and failed to confirm order number, and not handing food properly This unfair treatment is unacceptable and management should address it immediately to ensure equal and respectful treatment for drivers.

Frequently Asked Questions About McDonald's

What are McDonald's South Park location's opening hours?

McDonald's South Park is open 24 hours every day from Monday to Sunday.

Does McDonald's South Park offer delivery services?

Yes, delivery is available 24/7 every day of the week.