Numerous reviews highlighted poor customer service, including rude staff and long wait times without acknowledgment.
Food Quality
Several customers reported issues with food quality, including greasy chicken, cold fries, and incorrect orders.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete, leading to frustration.
Staff Friendliness
While some reviews praised friendly staff, others noted a lack of engagement and enthusiasm from employees.
Cleanliness and Atmosphere
A few customers appreciated the cleanliness of the restaurant and the positive atmosphere, contrasting with negative experiences.
HW
Holly Whitty
4 days ago
5.0
So addicted to the Festive snack wrap. Was recommended by Laura to try this and it was the best! Super friendly lady with great suggestions about the different foods offered! Highly recommend this KFC
JJ
Jay Jay
Nov 15, 2025
1.0
Waiting for over 50 mins in the drive through! 10 mins max he said the wait was, I parked for nearly an hour. Ridiculous. Get more staff. And still didn’t get my food. Asked for a refund and he said sorry I lost your receipt we didn’t make your food. Unreal will never give this place my business. Saw multiple people back out of the drive thru they were taking so long. Fast food. Not wait in a parking lot for an hour. Do better.
KJ
Krystal Jackson
Nov 14, 2025
5.0
Laura has a vibrant and welcoming personality. This is the best customer service I’ve ever experienced at this location.
MW
Millie Whytock
Nov 13, 2025
2.0
The food is hit and miss at this location . Some times it’s good sometimes bad… Today food was “ok”.
Today the place had a sewage smell. Not sure whats going on.
Any one who wants a dipping sauce be ready to pay .58 cents each on top of your meal.
On the plus side Ketchup is still free even if you don’t need it or ask for it.
EL
eddie lauz
Nov 7, 2025
1.0
I asked for all dark meat in a large bucket. Received 2 pieces and the rest were white when I called to complain. And I quote we ran out of dark. Most were over cooked. The gravy was disgusting. It taste like it was stored overnight was not fresh. They never even asked if I wanted to return it and get a new bucket. I’ll never go back there again.
What are the operating hours of the KFC in Stony Plain, AB?
The KFC in Stony Plain, AB is open every day from 10:00 AM to 11:00 PM.
Where is the KFC located in Stony Plain?
KFC is located at 4901 - 44th Avenue, Stony Plain, AB, T7Z 1V5, Canada.
How can I contact KFC in Stony Plain for delivery or inquiries?
You can call KFC Stony Plain at +1 780-963-3848 for delivery or other inquiries.
Is KFC in Stony Plain a halal restaurant?
Yes, KFC in Stony Plain is considered a Halal restaurant.
Does KFC in Stony Plain offer meal delivery services?
Yes, KFC offers meal delivery services at the Stony Plain location.
What is the official website for KFC in Stony Plain?
You can visit KFC's website at http://kfc.ca for menu details and promotions.
Are there other fast food options near KFC in Stony Plain?
Yes, nearby fast food options include Pizza Hut, A&W Canada, and Smoke Boys Texas BBQ, providing a variety of choices for customers.
Can I visit a coffee shop near KFC in Stony Plain?
Absolutely, Tim Hortons and Circle K are nearby coffee shops where you can enjoy coffee before or after your KFC meal.
Are there any salons or beauty services near KFC in Stony Plain?
Yes, there are several nearby beauty services such as Sensation Nails, G Nails, and The Loft Hair Studio if you want to combine your visit.
What other community resources are available near KFC in Stony Plain?
Nearby community resources include the Royal Canadian Legion Branch 256 and the Greater Parkland Regional Chamber of Commerce, which you might find interesting to explore.