Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St. Albert Subway® Restaurant at 5 Giroux Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Last time I tried ordering off the app at this location the delivery fee ended up being 20$ for a 40$ order and I live 5mins away. Then on top of that it claimed to be delivered when it certainly wasn’t and I had to call the place to figure out was was happening, ending up saying they will call back when they find out what happened. They never called back so I did to ask for a refund, to which they just said it’s on the way, in total I waited over an hour for overpriced food that was actually disgusting.
Never eating subway again nor using their app.
MD
Michael d'Entremont
Mar 20, 2026
5.0
Great food at very reasonable price points! The location was very clean and extremely friendly staff, especially with being patient with my young daughter and allowing her to take her time ordering her own food. Really appreciate this level of service!
GS
GURPREET SHARMA
Feb 12, 2026
1.0
I had a very disappointing experience at this Subway location. I ordered a sandwich, and when I opened it to eat, I found a hair inside the sandwich. This is completely unacceptable and very unhygienic.
Food safety and cleanliness should be a top priority, especially at a place that prepares food right in front of customers. Finding hair in my sandwich made me lose my appetite and question their hygiene standards.
I hope the management takes this seriously and improves their cleanliness and quality control. I will not be returning unless I see significant improvement.
RS
Rimpy Sharma
Feb 10, 2026
1.0
Yesterday, my husband purchased a sandwich from your location and unfortunately found a hair in it. I called the store to report the issue, and the staff member informed that we could come back and have another sandwich made. I also mentioned that I could bring the original sandwich back, but she said it was not necessary and that I could discard it.
Today, when I visited the store for the replacement, the staff member who assisted me was not welcoming. He mentioned that the coupon used was only valid for a cold cut or ham sandwich, and that we had received a vegetarian sandwich instead. This was disappointing, as the coupon was accepted without any issue when my husband originally purchased the sandwich. If there was a restriction, it should have been clarified at that time.
Overall, I am very disappointed with the way this situation was handled. I hope you can address this matter to ensure better customer service in the future.
CC
Cameron
Jan 26, 2026
5.0
After speaking with management, I want to say how impressed I am with how this situation was handled. The manager was professional, understanding, and quick to make things right. Excellent customer service and strong management. Thank you for taking care of your customers — it really shows.
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