Swiss Chalet

4.1
962 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in St. Albert, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
140 St Albert Rd, St. Albert, AB
T8N 7C8, Canada

Hours

Reviews

4.1
962 reviews
5 stars
499
4 stars
246
3 stars
110
2 stars
53
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, particularly highlighting servers like Teresa and Jennifer.

Food Consistency

While most reviews noted the food was good and consistent, some customers reported issues with portion sizes and food temperature.

Cleanliness and Atmosphere

The restaurant was frequently described as clean and well-maintained, with positive remarks about recent renovations.

Takeout Issues

Several customers experienced problems with takeout orders, including missing items and long wait times.
  • JT
    Jenny Trinh
    Jan 4, 2026
    5.0
    Had an amazing dinner with my friends and the server was fantastic. Katy was very kind and thorough when it came to serving us and we greatly appreciate her for making our night!
  • RL
    Rubi Laliberte
    Jan 4, 2026
    5.0
    Taressa was my server. She’s honestly an amazing server. And the way they renovated is nice but I miss the antiques. The antiques really made the place so unique.
  • AB
    Anthony B
    Jan 3, 2026
    5.0
    Ate dinner here the other night and had a great time. I love going to Swiss Chalet for the nostalgia and have to say this is my favorite one in the Edmonton area. Service and food were great, restaurant is very clean and open. Would recommend.
  • KZ
    Karissa Zubrack
    Dec 28, 2025
    2.0
    We ate here today. Server was exactly as expected at a Swiss chalet. Food came fast, as always. The problem came as I was eating my chicken Ceasar salad. When I looked at the chicken pieces, there was a hair stuck to one of them. It looked like it had been there for a while. I went to the washroom, as my stomach was queasy. My husband thought I would want a new one, so he asked the server for one. I couldn't eat anything else. So the server took it back and that was that. No manager, not even really a sorry. Thank goodness the food was taken off the bill, or a stink would have been raised. I was sorely disappointed. I dodnt expect much from a Swiss chalet. I expect good food fast. Service isnt expected to be overly friendly, just effective. Its hard to get hair on a roast chicken. You would have to be trying pretty hard. I won't be eating here for a very long time.
  • SC
    S&M Crossman
    Dec 17, 2025
    4.0
    staff: the staff were very friendly - even with a busy evening they were all friendly. service: this location is a hot commodity. We have tried to come here a few times to get that classic swiss chalet experience - and the line ups are long. We saw the line - killed an hour and tried again and was able to get a table. Even with a full house the service was decent. Taking our orders took a bit longer thank expected - but once we had our orders in - food came out at a decent time. establishment: in a strip mall location so lots of parking. Large location so decent number of tables. food: portions sizes were great! Fries and chicken fingers were classic. Chicken & ribs looked amazing - their flavour was good, however they were a bit dry and cold. The classic Swiss chalet sauce is still amazing. Was not what we were expecting - but still willing to give it another try because this classic place has been around a long time!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 140 St Albert Rd, St. Albert have a drive-thru?

Yes, Swiss Chalet at 140 St Albert Rd, St. Albert has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 140 St Albert Rd, St. Albert offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.