Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers praised the burgers for being delicious and flavorful, but some noted issues with greasiness and inconsistency in taste.
Service
Service received mixed reviews; while many appreciated the friendly and attentive staff, others reported poor communication and mistakes with orders.
Cleanliness
The restaurant was frequently described as clean and modern, although there were isolated reports of unsanitary conditions.
Pricing
Several customers felt that the prices were high for the portion sizes and quality, leading to perceptions of poor value.
HF
Heartland Feedlot
3 days ago
5.0
We left with a good feeling
NS
Nigel Seaton
4 days ago
5.0
So I met Maui (manager) via a wonderful Facebook marketplace deal. We agreed on a price, and he “tipped” a burger.
Obviously this is amazing, and already my favourite FBM transaction to date.
However I have since paid for two burgers because it was so delicious. And they were just as amazing!
Some of the best burgers in our area in my opinion are Shiddy’s and FlatBoy, Next Act, Jacks, and here! These are absolutely top tier. The restaurant itself is very clean and modern, and you can tell Maui has ensured all the staff are as excellent as he is.
Also, get the smash tots. So good. Fries were too, but tots are best!
AY
anthony young
Jan 28, 2026
3.0
This is a different menu fast food. I only give 3 stars as staff is not that friendly they yell and scream at each other, so not good vibes in there. The food is ok but very oily. It has so much potential just needs better cook to ease the oil and grease.
RC
Rob Closson
Jan 23, 2026
4.0
Had a double smash burger classic. Decent burger, good flavor, definitely have napkins ready to go as they are messy!
DE
Dean Edmonton
Jan 6, 2026
5.0
Been to this location twice now. FAR, FAR, FAR better service than most burger joints, even the upscale ones. You actually feel like your business is appreciated and that they want you to come back. The young fellow running this outlet does an excellent job. The service here, if you eat in, is better than a lot off sit down restaurants.
The food here is better than Wayback Burgers on 137 ave and 97. The food here is excellent. In addition, they have a seperate gluten free frier and pretty much everything can be had in a gluten free version.
Prices are higher than Burger King but more than competitive with Fat Burger, and I like the food here better than FB. The crispy chicken sandwich is awesome.
My new favourite upscale burger joint. If they had beer the place would be absolutely perfect.