Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Numerous complaints about food quality, including incorrect orders, poorly prepared items, and unsatisfactory freshness.
Wait Times
Many reviews highlighted long wait times for orders, both in-store and drive-thru, leading to customer frustration.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and overall restaurant environment.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and lack of oversight on staff performance.
FB
Frederick Bloogenstash
Nov 11, 2025
3.0
They have a couple of snotty employees but the food is ok.
DD
Donald
Nov 10, 2025
1.0
I got the dishes. I got the completely wrong order. I called the store and they said they can’t help, they didn’t have any pending orders. Then they hung up. Complete garbage
I emailed skip and got an email back saying I couldn’t be refunded.
DD
Delaram delthegirl
Oct 11, 2025
5.0
Everything about this branch is perfect and one of the employees whose name is Murad is very professional and take this branch services to the next level.
NG
neetu grover
Sep 14, 2025
4.0
Excellent service, the staff was really nice especially Joy was really nice
MM
miya
Sep 4, 2025
1.0
I ate here not too long ago and as I’m not one to review places like this, I thought I’d address a particular manager that was yelling at one of the younger employees. Not only is this extremely unprofessional to do in front of customers, it also promotes a toxic work environment and demonstrates to the public how management treats their employees. Now I can’t say this for all of management hence why I mention this specific manager. She has dark hair and is shorter than the said employee while also wearing glasses at the time of the incident. All employees are allowed to be corrected but to be yelled at is unhinged for a manager whos meant to represent a good example for those who are still learning.
What are the operating hours of McDonald's in St Albert?
McDonald's in St Albert is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service.
What types of pickup and delivery services are available?
This McDonald's offers in-store pickup and delivery services.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at this location.
Does this McDonald's serve breakfast?
No, this McDonald's location does not serve breakfast; it serves lunch and dinner.
Is the McDonald's at 700 St. Albert Rd family-friendly and kid-friendly?
Yes, this McDonald's welcomes families and children and has a children's menu.
Can I order coffee or dessert at this McDonald's?
Yes, this location serves coffee and dessert items.
Are there any beauty salons near this McDonald's where I can visit before or after my meal?
Yes, nearby beauty salons include Lustry Nails and Spa, Chatters Hair Salon, Regal Nails, First Choice Haircutters, and SMARTSTYLE. You can enjoy a relaxing spa or hair appointment before or after dining here.
What nearby coffee shops or cafes can I visit along with this McDonald's?
You can visit Tim Hortons nearby for another coffee or snack option in the area.
Are there grocery stores or shopping options close to this McDonald's?
Yes, nearby shopping options include Save-On-Foods supermarket, Walmart Canada, Dollarama, and Mark's clothing store, ideal for errands before or after your meal.