McDonald's

3.3
983 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
700 St. Albert Rd, St. Albert, AB
T8N 7A5, Canada

Hours

Reviews

3.3
983 reviews
5 stars
301
4 stars
244
3 stars
147
2 stars
73
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Food Quality

Customers frequently mention unsatisfactory food quality, including undercooked items, incorrect orders, and overall poor preparation.

Service Speed

Many reviews express frustration with slow service, particularly during busy times, leading to long wait times for orders.

Cleanliness and Atmosphere

Some customers noted cleanliness issues and an unwelcoming atmosphere, impacting their overall dining experience.
  • FB
    Frederick Bloogenstash
    Nov 11, 2025
    3.0
    They have a couple of snotty employees but the food is ok.
  • DD
    Donald
    Nov 10, 2025
    1.0
    I got the dishes. I got the completely wrong order. I called the store and they said they can’t help, they didn’t have any pending orders. Then they hung up. Complete garbage I emailed skip and got an email back saying I couldn’t be refunded.
  • DD
    Delaram delthegirl
    Oct 11, 2025
    5.0
    Everything about this branch is perfect and one of the employees whose name is Murad is very professional and take this branch services to the next level.
  • NG
    neetu grover
    Sep 14, 2025
    4.0
    Excellent service, the staff was really nice especially Joy was really nice
  • MM
    miya
    Sep 4, 2025
    1.0
    I ate here not too long ago and as I’m not one to review places like this, I thought I’d address a particular manager that was yelling at one of the younger employees. Not only is this extremely unprofessional to do in front of customers, it also promotes a toxic work environment and demonstrates to the public how management treats their employees. Now I can’t say this for all of management hence why I mention this specific manager. She has dark hair and is shorter than the said employee while also wearing glasses at the time of the incident. All employees are allowed to be corrected but to be yelled at is unhinged for a manager whos meant to represent a good example for those who are still learning.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in St Albert?

McDonald's in St Albert is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.