McDonald's

3.3
984 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
700 St. Albert Rd, St. Albert, AB
T8N 7A5, Canada

Hours

Reviews

3.3
984 reviews
5 stars
301
4 stars
244
3 stars
147
2 stars
73
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Numerous complaints about food quality, including incorrect orders, poorly prepared items, and unsatisfactory freshness.

Wait Times

Many reviews highlighted long wait times for orders, both in-store and drive-thru, leading to customer frustration.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and overall restaurant environment.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and lack of oversight on staff performance.
  • FB
    Frederick Bloogenstash
    Nov 11, 2025
    3.0
    They have a couple of snotty employees but the food is ok.
  • DD
    Donald
    Nov 10, 2025
    1.0
    I got the dishes. I got the completely wrong order. I called the store and they said they can’t help, they didn’t have any pending orders. Then they hung up. Complete garbage I emailed skip and got an email back saying I couldn’t be refunded.
  • DD
    Delaram delthegirl
    Oct 11, 2025
    5.0
    Everything about this branch is perfect and one of the employees whose name is Murad is very professional and take this branch services to the next level.
  • NG
    neetu grover
    Sep 14, 2025
    4.0
    Excellent service, the staff was really nice especially Joy was really nice
  • MM
    miya
    Sep 4, 2025
    1.0
    I ate here not too long ago and as I’m not one to review places like this, I thought I’d address a particular manager that was yelling at one of the younger employees. Not only is this extremely unprofessional to do in front of customers, it also promotes a toxic work environment and demonstrates to the public how management treats their employees. Now I can’t say this for all of management hence why I mention this specific manager. She has dark hair and is shorter than the said employee while also wearing glasses at the time of the incident. All employees are allowed to be corrected but to be yelled at is unhinged for a manager whos meant to represent a good example for those who are still learning.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in St Albert?

McDonald's in St Albert is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.