Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
541 reviews
5 stars
224
4 stars
129
3 stars
70
2 stars
40
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional service, with some staff members being aggressive or dismissive.
Food Quality
Many reviews highlighted dissatisfaction with food quality, particularly with burgers and blizzards, often describing them as poorly made or not meeting expectations.
Pricing Concerns
Customers frequently mentioned that prices are too high for the portion sizes and quality received.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and renovations of the location, others felt the atmosphere was cold and unwelcoming.
Mixed Experiences
Some customers had positive experiences with friendly staff and good service, but these were overshadowed by the negative feedback overall.
- SDSam DDec 31, 20251.0Over priced for what you get. Ordered the large basket of onion rings and it came with maybe 15 onion rings at most. Tried talking to the manager about it and he got really aggressive over it. 0/10 don’t recommend.
- FCFrank CrossNov 20, 20252.0When did ice cream get so expensive?
- TTTNSmileNov 7, 20255.0Nice place for a sweet treat
- SHScott HNov 6, 20252.0Haven’t been to a DQ for a long time but was craving some nostalgia. When did they start using these horrible skinny ‘burgers’?! As disgusting at McDonalds now. Used to be thick and juicy. Never again. And it feels like a hospital now - cold, faceless, crappy. Sad.
- BRBlkhaired RavenOct 6, 20251.0One star for service! The Filipino workers (a male that seemed like a manager and a young female) talk about the customers in their language and it’s so RUDE and uneducated. The owner should be made aware and address this horrible attitude towards the people the spend their hard earned money at this establishment. I won’t be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at A-388 St Albert Rd, St. Albert, AB, T8N 5N6, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM. Monday to Thursday and Sunday until 10:00 PM, and Friday and Saturday until 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru for convenient ordering and pickup.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating for customers to enjoy their meals outside.
Are there facilities suitable for families and children?
Yes, the restaurant is family-friendly, with booster seats, high chairs, restrooms, and seating suitable for kids.
Does Dairy Queen Grill & Chill offer free Wi-Fi?
Yes, free Wi-Fi is available for customers to use while dining.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
What nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby restaurants include Simply Donairs Ltd, Liwan Shawarma, Wok House, Earls Kitchen and Bar, and Papa Johns Pizza, offering a variety of cuisines.
What other types of stores or services are close to Dairy Queen Grill & Chill?
Nearby, you can find Walmart for shopping needs, Albert's Vape and VapouRevolution Vape Shop for e-cigarettes, and Rogers for mobile phone services.