Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
539 reviews
5 stars
223
4 stars
129
3 stars
70
2 stars
40
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional service, with some staff members being dismissive or disrespectful.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about burgers being dry, blizzards being overly sweet or melted, and incorrect orders.
Cleanliness
The establishment received praise for being clean and well-maintained, with some customers noting recent renovations.
Speed of Service
Several customers experienced slow service, particularly during busy times, leading to melted ice cream and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable food, particularly the ice cream treats.
- FCFrank Cross4 days ago2.0When did ice cream get so expensive?
- TTTNSmileNov 7, 20255.0Nice place for a sweet treat
- SHScott HNov 6, 20252.0Haven’t been to a DQ for a long time but was craving some nostalgia. When did they start using these horrible skinny ‘burgers’?! As disgusting at McDonalds now. Used to be thick and juicy. Never again. And it feels like a hospital now - cold, faceless, crappy. Sad.
- BRBlkhaired RavenOct 6, 20251.0One star for service! The Filipino workers (a male that seemed like a manager and a young female) talk about the customers in their language and it’s so RUDE and uneducated. The owner should be made aware and address this horrible attitude towards the people the spend their hard earned money at this establishment. I won’t be back.
- MMMKSep 6, 20252.0It’s been about seven years since I last had a hamburger. If I remember right, they used to taste pretty good. However, the cheeseburger I had today made me wonder if someone just ran out to McDonald’s and brought it back—it was that disappointing. The taste just wasn’t there. To be clear, I have no complaints about the establishment itself. The service was good, the place was clean, and considering how busy it was, they were pretty efficient. But with how this burger tasted today, it’s very unlikely I’ll be back for another one.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at A-388 St Albert Rd, St. Albert, AB, T8N 5N6, Canada.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM. Monday to Thursday and Sunday until 10:00 PM, and Friday and Saturday until 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru for convenient ordering and pickup.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating for customers to enjoy their meals outside.
Are there facilities suitable for families and children?
Yes, the restaurant is family-friendly, with booster seats, high chairs, restrooms, and seating suitable for kids.
Does Dairy Queen Grill & Chill offer free Wi-Fi?
Yes, free Wi-Fi is available for customers to use while dining.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
What nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby restaurants include Simply Donairs Ltd, Liwan Shawarma, Wok House, Earls Kitchen and Bar, and Papa Johns Pizza, offering a variety of cuisines.
What other types of stores or services are close to Dairy Queen Grill & Chill?
Nearby, you can find Walmart for shopping needs, Albert's Vape and VapouRevolution Vape Shop for e-cigarettes, and Rogers for mobile phone services.