John received numerous praises for his exceptional customer service, while other staff were noted for being rude or uninterested.
Food Quality
Inconsistencies in food quality were reported, with complaints about portion sizes, stale items, and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including reports of fruit flies and bugs in food.
Pricing
Customers expressed concerns about high prices and perceived value, particularly regarding portion sizes and drink quality.
LB
Le Ber
Jan 4, 2026
5.0
Fantastic bathroom! Coat hanger? Check! Handicap rail to lean on while doing business? Check! Nirvana blasting while pushing? You got it! Not to mention a well planned architectual layout allowing for optimal acoutics 🥳🥳🥳
5 out of 5, would definitely poop here again
Also, always good ice cream
SD
Sam D
Dec 31, 2025
5.0
Great sizes, friendly staff, worth the extra drive across town
LD
Lisa Drever
Nov 16, 2025
1.0
The service and quality has gone quite downhill at this location. I ordered 2 medium sundaes and they look like smalls. This happens all of the time. If I go to the other location in St. Albert, they are never this cheap on the ice cream. Also if I complain, the staff are very rude (except John, John is amazing and this never happens when he serves us)
HG
hannah grace
Oct 29, 2025
5.0
John is always so kind and such a joy to see every time. He always knows what we need and helps to find something for everyone. He is amazing thank you John!
MS
Melinda Sorenson
Oct 22, 2025
5.0
I never do reviews but I had to give a huge shout out to John. He absolutely made my day just by being kind and warm during my visit. I left there with a smile and phoned a friend just to rave about him and it turned out she also had the same experience with him! I hope it gets back to him that people just enjoy his presence
What are the opening hours of Dairy Queen Grill & Chill in St. Albert?
The restaurant is open daily from 10:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill in St. Albert have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Are there family-friendly amenities at Dairy Queen Grill & Chill in St. Albert?
Yes, the location welcomes families and children, providing booster seats, high chairs, outdoor seating, restrooms, and free WiFi.
Can I order online for pickup at Dairy Queen Grill & Chill in St. Albert?
Yes, you can order online for pickup through their ordering website.
Where is Dairy Queen Grill & Chill located in St. Albert?
It is located at 505 - 935 St. Albert Trail, St. Albert, AB T8N 4K6, Canada.
Are there any nearby restaurants to Dairy Queen Grill & Chill in St. Albert?
Yes, nearby restaurants include mrsub, Dickey's Barbecue Pit, Panda Express, A&W Canada, and Popeyes® Louisiana Kitchen, which you might visit before or after enjoying a meal at Dairy Queen.
Which nearby coffee shops can I visit when going to Dairy Queen Grill & Chill?
Nearby coffee shops include Starbucks Canada and Tim Hortons, offering great options for coffee lovers in the area.
Are there retail and pharmacy services near Dairy Queen Grill & Chill in St. Albert?
Yes, nearby retail and pharmacy services include Plantlife Cannabis, Karma Clinic and Pharmacy, Sally Beauty, and Costco Pharmacy, convenient for combining errands with your visit.
When was the Dairy Queen Grill & Chill in St. Albert established?
This Dairy Queen location was established in 2016.