Swiss Chalet

4.1
825 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Spruce Grove, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
50-100 Jennifer Heil Way, Spruce Grove, AB
T7X 4B8, Canada

Hours

Reviews

4.1
825 reviews
5 stars
466
4 stars
165
3 stars
86
2 stars
39
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising friendly and attentive staff while others report slow service and unresponsive servers.

Food Quality

Food quality varies significantly; some customers enjoy the meals while others complain about bland, overcooked, or poorly prepared dishes.

Cleanliness

Multiple reviews indicate that the restaurant is not well-maintained, with reports of dirty conditions and deteriorating furniture.

Portion Sizes

Several customers noted that portion sizes have decreased, leading to dissatisfaction with value for money.

Customer Experience

While some customers have had positive experiences with specific servers, others report issues with order accuracy and overall dining experience.
  • RH
    ROGELIO SO hazard23
    1 day ago
    5.0
    Everything was executed properly. Once you enter the dining area up to the last part of service was excellent. Everyone help each other most specially we expected that they not gonna give us proper service because it’s weekend all are exceptional . Our server is Edmar helps other waiter too even his section is busy . Everyone keep on serving food in a friendly manner and suggested additional options to enjoy more of our food. EXCELLENT JOB . KEEP IT UP. 👍
  • CG
    christhia gernale
    4 days ago
    5.0
    the atmosphere is nice and the staffs are friendly. I would like to thanks to Jessie , she’s friendly , very helpful and accommodating. Keep it up
  • JB
    John Barabonoff
    6 days ago
    5.0
    The Swish as I like to call it… always delivers on what it’s promised. Good food, great service and very reasonable prices. The Spruce Grove Swish is a wonderful option for your next dining experience.
  • MB
    Madison Van Brabant
    6 days ago
    5.0
    We came here for my birthday and everyone was so lovely, the food was amazing (as always) and it came out quick and hot!! Plus I got a birthday dessert on the house 😍
  • LL
    Lee
    Dec 26, 2025
    1.0
    Went here for Boxing Day, despite the store being dead we were hardly checked on. The store is falling apart (booth seats were quite literally falling apart) cracks in the walls as well. Food was not great, perogies tasted like they were spongey and were clearly frozen. Quesadilla was somehow burnt and soggy at the same time. I’d recommend hiring more personable servers, ours seemed nervous and clearly didn't want to be there. I’ve been to other locations and they’ve been great. This one needs a management change.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 50-100 Jennifer Heil Way, Spruce Grove offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the operating hours of Swiss Chalet in Spruce Grove?

Swiss Chalet in Spruce Grove is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.