Business Details
About
Restaurant
Swiss Chalet in Spruce Grove, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
796 reviews
5 stars
440
4 stars
164
3 stars
85
2 stars
39
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality has been inconsistent, with reports of dry chicken, cold fries, and incorrect orders.
Service Issues
Customer service has been hit or miss, with some staff being friendly and attentive while others displayed poor attitudes and slow service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Portion Sizes
Customers noted that portion sizes have decreased compared to previous visits.
Positive Experiences
Despite the negatives, many customers praised specific servers for their excellent service and enjoyed the overall dining experience.
- ACAlex CurkanNov 2, 20255.0Picked up an order, somewhat odd as order pick up was not at the main entrance. However easy to find, and it was ready. Food was very good, no complaints. Will eat here again for sure.
- RWRyan WurzOct 16, 20255.0Great Ribs awesome chicken flavor if you want a good meal plus dont forget to start with the garlic cheese loaf 😋
- JMJill MOct 10, 20252.0Ordered takeout - received incorrect pie. Drove all the way back to get the correct piece of pie as neither of us would eat the pumpkin pie. The young lady that helped me could have cared less about the mistake so I asked to speak to the manager. Well I guess I now know where she gets her attitude because his response to me, after explaining what happened was “So, did you get your pie?” Where are the days of real customer service? Next time I’ll drive to Edmonton to get my takeout and check it before I leave. Sad, sad times.
- NSNancy SabourinOct 4, 20254.0Way smaller portions than previously
- LHLyle HummelleSep 27, 20252.0We go here fairly often but today the service was terrible at best and the usually good food was bad The chicken was dry and the French fries were cold and looked like they had been fried twice There is a hostess at the front who twiddles her thumbs and does nothing she is a waste of a paycheck
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 50-100 Jennifer Heil Way, Spruce Grove offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Spruce Grove's <a href="https://www.swisschalet.com/en/menus/delivery/store-1974/ab/spruce-grove/50-100-jennifer-heil-way.html">delivery menu here</a>.
Does Swiss Chalet Spruce Grove offer takeout?
Yes, Swiss Chalet® Spruce Grove offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Spruce Grove's <a href="https://www.swisschalet.com/en/menus/takeout/store-1974/ab/spruce-grove/50-100-jennifer-heil-way.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Spruce Grove?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Spruce Grove offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Spruce Grove?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Spruce Grove <a href="https://www.swisschalet.com/en/menus/dining-room/store-1974/ab/spruce-grove/50-100-jennifer-heil-way.html">dining room menu here</a>.
Is Swiss Chalet at 50-100 Jennifer Heil Way in Spruce Grove currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Spruce Grove location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Spruce Grove Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 50-100 Jennifer Heil Way in Spruce Grove is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 50-100 Jennifer Heil Way, Spruce Grove offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet in Spruce Grove?
Swiss Chalet in Spruce Grove is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Does Swiss Chalet at 50-100 Jennifer Heil Way offer delivery services?
Yes, Swiss Chalet offers delivery. You can order online through their website or mobile app to have your meal delivered to your location.
Can I order food ahead of time for pickup or delivery at Swiss Chalet Spruce Grove?
Yes, you can order ahead online or via the mobile app and choose curbside pickup, in-restaurant pickup, or delivery options.
Are there any special deals or promotions available at Swiss Chalet Spruce Grove?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.
Does Swiss Chalet Spruce Grove provide vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian options and provide a Nutrition & Allergy Guide online. However, cross-contamination is possible in preparation areas, so allergies should be carefully considered.
Is there a Braille menu available at Swiss Chalet Spruce Grove?
Yes, every Swiss Chalet location with dining rooms, including this one, provides a Braille menu.
Can I find coffee nearby Swiss Chalet in Spruce Grove if I want to get a drink before or after my meal?
Yes, Starbucks Canada is a nearby coffee shop where you can enjoy coffee before or after your meal at Swiss Chalet.
Are there other restaurants near Swiss Chalet Spruce Grove if someone in the area wants more dining options?
Yes, nearby dining options include barBURRITO, Wok Box, freshii, Panago Pizza, Liberty Donairs, Quiznos, Tokyo Express Spruce Grove, and Denny's Restaurant offering various cuisines.
Where can customers access banking services near Swiss Chalet in Spruce Grove?
Customers can visit nearby banks such as RBC Royal Bank and TD Canada Trust Branch and ATM for their banking needs near Swiss Chalet.
Does Swiss Chalet Spruce Grove accommodate families and children?
Yes, Swiss Chalet welcomes families and children, offers a children's menu, and provides seating suitable for family dining.