Your local Spruce Grove Subway® Restaurant at 311,11 Westwind Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I went to Subway around 9:40 PM and had a very disappointing experience. I asked for a Veggie Patty sub, and there were two Filipino ladies working. They immediately told me that they no longer serve Veggie Patty and that it’s not on the menu anymore. Then one of them quickly added that I could just get veggies and sauces instead — very rude and dismissive.
I later checked with other Subway locations, and they confirmed that Veggie Patty is still available, so they clearly lied. On top of that, they overcharged me and made faces the whole time, showing zero professionalism.
If you don’t know how to treat guests or interact respectfully with customers, then you shouldn’t be working in customer service. Zero stars for this location — rude staff, poor service, and dishonest behavior.
BT
Benabus The Third
Sep 16, 2025
2.0
Stingy
UU
Unknown
Aug 9, 2025
2.0
It tasked ok but not what I ordered online.. missing cheese and sauce