Subway

4.1
164 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Spruce Grove Subway® Restaurant at 205 Jennifer Heil Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
205 Jennifer Heil Way, Spruce Grove, AB
T7X 4J5, Canada

Hours

Reviews

4.1
164 reviews
5 stars
100
4 stars
22
3 stars
15
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praise their friendliness and helpfulness, others report unprofessional behavior and lack of training.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and well-prepared items, while others report issues with undercooked or stale food.

Service Speed

Service speed varies significantly; some customers appreciate quick service, while others experience long wait times and order inaccuracies.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention concerns about food handling and hygiene.

Customer Experience

Positive experiences often highlight friendly interactions and complimentary items, but negative experiences include poor handling of orders and disrespectful staff.
  • MB
    Manda B
    2 days ago
    5.0
    Wonderful fresh food. Great staff, specially 👏 Nicole.
  • TH
    The Traveling Hornet
    Sep 22, 2025
    5.0
    It's subway, but nice and clean with great workers.
  • NC
    Nadia Cote
    Jul 30, 2025
    2.0
    The staff at this Subway need serious training on both respect and basic food service. While I was ordering, an employee asked me, “Where are you actually from?” — implying I didn’t belong. That’s not just inappropriate, it’s offensive. I came to order food, not to be interrogated about my identity. Your job is to make sandwiches, not make customers feel othered or uncomfortable. On top of that, the food was unacceptable. We were served undercooked chicken, bacon that was somehow “cooked” in 15 seconds, and a cookie that was basically raw dough. Completely careless and unhygienic.
  • AA
    Anthony
    Jul 3, 2025
    1.0
    AVOID THIS LOCATION if ordering through the app. I ordered at the wrong store, as soon as i hit submit, I realized my mistake and quickly called the store to cancel. It was no more than 20 seconds after I hit submit. She says "Oh we already made it" I said how is that possible? its 12:00 and you made 3 subs in 20 seconds?" "Yes" she wouldn't cancel it. Then a few minutes later, she marked them as picked up. Wouldn't refund, so I'm forced to do a chargeback on my visa. There is no way she couldn't cancel my order after I called within 20 seconds of submitting my order. Avoid this poor business practice.
  • A1
    Athena 101
    Jun 11, 2025
    5.0
    Joyce was so helpful! Big thanks to her.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 205 Jennifer Heil Way?

Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

What meals can I get at this Subway location?

They serve breakfast, lunch, and dinner.