Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and unhelpful.
Product Quality
Concerns about the quality of perishable items, with reports of expired or spoiled products, particularly in the meat and produce sections.
Pricing
Generally perceived as expensive compared to competitors, with some customers feeling misled by pricing discrepancies.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Frequent complaints about long wait times at checkout, with insufficient staff available to assist customers.
BP
Bryan Perras
Dec 20, 2025
1.0
Worst customer service ever. We went last night to pick up some groceries for breakfast and bought some back bacon, of which we grabbed the last pack they had in stock, only to realise this morning that it was expired. We had ordered a birthday cake and they spelled the name wrong. We ordered cupcakes and they lost the order so we had to pick from what they had, then when we checked out, the cashier tipped over the cupcakes, ruining the icing and stacked them under the much heavier cake to add insult to injury. Long story short, it doesn't appear as though any of the staff members there actually care about the quality of service they provide but this was the third strike in less than 24hrs and I will definitely never shop at this location again.
EE
Eileen
Nov 20, 2025
1.0
I bought michell's bacon on October 27.. 2 packages.. they were not on clearance or marked down. They expired a week later.. in fact I got sick not realizing it was old bacon.. after being snapped at as I was at customer service I was told save on keeps their expiring items in the coolers until 2 days before they go rotten.. I just bought bacon 🥓 at Walmart for half off and its still good to the 29 if November giving me over 2 weeks.. I felt humiliated by my save on experience and will never shop there again.. I wasted $40 on bacon.. my eyesight isn't great but when a store can't be bothered to respect their customers.. its beyond sad.. no wonder their profit margins are so high when meat is sold that is going to spoil in a week.
TH
Terry Humphrey
Nov 14, 2025
5.0
Friendly staff, well stocked shelves and competitive prices.
AE
Amber Van Elgort
Nov 13, 2025
5.0
Always clean and fully stocked with fresh produce. The bakery is full of delicious treats and the staff is great.
JB
Jen Boustead
Nov 6, 2025
5.0
Always clean, staff friendly and they price match!!!
What are the regular opening hours of Save-On-Foods in Spruce Grove?
Save-On-Foods in Spruce Grove is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours; for example, it is closed on December 25, open from 7:00 AM to 6:00 PM on December 24 and 31, and operates from 8:00 AM to 6:00 PM on December 26 and January 1.
Where is Save-On-Foods located in Spruce Grove?
Save-On-Foods is located at #100 - 121 Century Crossing, Suite 100, Spruce Grove, AB, postal code T7X0C8, Canada.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer organic and prepared foods?
Yes, Save-On-Foods sells organic products as well as prepared foods.
How can I contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service by emailing customer_service@saveonfoods.com or calling +1 780-962-0847.
What nearby food options are available around Save-On-Foods?
Nearby restaurants include Fatburger Spruce Grove for burgers, Papa John's Pizza for pizza, and OPA of Greece for Mediterranean cuisine, offering great options for a meal before or after your grocery visit.
Are there nearby services for haircare and beauty near Save-On-Foods?
Yes, Great Clips offers hair salon services and Sassy Nails provides beauty and hair removal services nearby Save-On-Foods.
Where can I find pet-related services near Save-On-Foods?
Bone & Biscuit is a nearby pet store, and PetSmart Grooming offers pet grooming services close to Save-On-Foods.
Is there a pharmacy close to Save-On-Foods Spruce Grove?
Shoppers Drug Mart and the Pharmacy Care Clinic by Shoppers Drug Mart are nearby pharmacies offering convenient options for your health needs.