Save-On-Foods

4.1
802 reviews

About

Grocery StoreOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
#100 - 121 Century Crossing, Spruce Grove, AB
T7X0C8, Canada

Hours

Reviews

4.1
792 reviews
5 stars
374
4 stars
263
3 stars
73
2 stars
35
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and unhelpful.

Product Quality

Concerns about the quality of perishable items, with reports of expired or spoiled products, particularly in the meat and produce sections.

Pricing

Generally perceived as expensive compared to competitors, with some customers feeling misled by pricing discrepancies.

Store Cleanliness

The store is often described as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Frequent complaints about long wait times at checkout, with insufficient staff available to assist customers.
  • BP
    Bryan Perras
    Dec 20, 2025
    1.0
    Worst customer service ever. We went last night to pick up some groceries for breakfast and bought some back bacon, of which we grabbed the last pack they had in stock, only to realise this morning that it was expired. We had ordered a birthday cake and they spelled the name wrong. We ordered cupcakes and they lost the order so we had to pick from what they had, then when we checked out, the cashier tipped over the cupcakes, ruining the icing and stacked them under the much heavier cake to add insult to injury. Long story short, it doesn't appear as though any of the staff members there actually care about the quality of service they provide but this was the third strike in less than 24hrs and I will definitely never shop at this location again.
  • EE
    Eileen
    Nov 20, 2025
    1.0
    I bought michell's bacon on October 27.. 2 packages.. they were not on clearance or marked down. They expired a week later.. in fact I got sick not realizing it was old bacon.. after being snapped at as I was at customer service I was told save on keeps their expiring items in the coolers until 2 days before they go rotten.. I just bought bacon 🥓 at Walmart for half off and its still good to the 29 if November giving me over 2 weeks.. I felt humiliated by my save on experience and will never shop there again.. I wasted $40 on bacon.. my eyesight isn't great but when a store can't be bothered to respect their customers.. its beyond sad.. no wonder their profit margins are so high when meat is sold that is going to spoil in a week.
  • TH
    Terry Humphrey
    Nov 14, 2025
    5.0
    Friendly staff, well stocked shelves and competitive prices.
  • AE
    Amber Van Elgort
    Nov 13, 2025
    5.0
    Always clean and fully stocked with fresh produce. The bakery is full of delicious treats and the staff is great.
  • JB
    Jen Boustead
    Nov 6, 2025
    5.0
    Always clean, staff friendly and they price match!!!

Frequently Asked Questions About Save-On-Foods

What are the regular opening hours of Save-On-Foods in Spruce Grove?

Save-On-Foods in Spruce Grove is open daily from 7:00 AM to 10:00 PM.

Is Save-On-Foods open on holidays?

Save-On-Foods has special holiday hours; for example, it is closed on December 25, open from 7:00 AM to 6:00 PM on December 24 and 31, and operates from 8:00 AM to 6:00 PM on December 26 and January 1.