Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Food Quality
Numerous reviews highlighted poor food quality, including stale items, cold food, and incorrect preparation.
Customer Service
While some staff were praised for friendliness, many reviews noted rude behavior and unprofessionalism from certain employees.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders, contributing to a negative experience.
Cleanliness
The restaurant was generally reported as clean, with some positive comments about the cleanliness of the bathrooms.
TT
Tim
Jan 3, 2026
1.0
Very poor experience, they consistently mess up orders and take no responsibility for making things right. There's no quality checks or due diligence at this location - If the order is right, the quality is off. There's always some sort of problem. Take your money elsewhere, the A&W in Spruce has great quality and good service and the price is right, especially for breakfast.
TM
Tony V (MoistHandGaming)
Dec 26, 2025
1.0
half the time I get food it tastes stale and definitely over their "time" to sit before being sold.
I've worked in fast food and it's managers pushing profits and to "not waste product".
Not too mention the price of food has sky rocketed. But hey, covid right?
TB
Taryn Barnwell
Dec 22, 2025
4.0
The food here is fast and taste great sometimes there is a wait because they’re a really busy McDonald’s at almost all times but worth the wait !
MM
Marcia
Dec 20, 2025
5.0
The employees here are very friendly to deliver drivers and patrons unlike some other restaurants.
MV
Melissa Vasilcin
Dec 14, 2025
4.0
Guys its McDonalds. If you've never tried it then you might as well just do it. Its fast food. The fries and fountain coke are the stars of the show.