McDonald's

3.4
1595 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Box 3309, Spruce Grove, AB
T7X 3A6, Canada

Hours

Reviews

3.4
1,595 reviews
5 stars
466
4 stars
405
3 stars
292
2 stars
142
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent and often poor customer service, with reports of rude staff and mistakes in orders.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and concerns about freshness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the play area and dining space, with some customers expressing disgust.

Order Accuracy

Numerous customers experienced problems with order accuracy, frequently receiving incorrect items or missing components.

Atmosphere

While some enjoyed the atmosphere, particularly for families with children, others noted it was often unclean and poorly maintained.
  • HH
    Hillary
    Nov 17, 2025
    5.0
    Fast and fresh fries!
  • CG
    Christopher Graham
    Nov 13, 2025
    1.0
    I drive a Freightliner tow truck it can't fit in the Drive-Thru so I went up to the window to knock and the two employees there ignored me they would not take my order so I drove the big Freightliner through their drive-thru and got food
  • KK
    Kyle
    Nov 7, 2025
    5.0
    Spruce Grove. Smaller city, good people. This is a good spot!
  • ET
    Ethan Tigue
    Oct 25, 2025
    1.0
    Went through drive thru on Saturday Oct 25, around 2 AM. The customer service was very bad, we felt really rushed when we were ordering and the tone was not it. He also kept telling us to repeat what we were saying when I was saying everything very clearly. I remember the guy that served us and he was a white man, kinda chubby, with a shaved beard. He handed out our order to us without looking and made us adjust to it. I also asked for sauce for our nuggets and he just plainly ignored us and he had the audacity to look back at us. The customer service was not it and so was the food, this wasn’t the first time i experienced this and 10/10 would recommend to not go to this place
  • AB
    Alexander Bovencamp
    Oct 17, 2025
    3.0
    All I asked for was no mac sauce and no onion.... come to find out that there's EXTRA mac sauce and EXTRA onion!!! What a waste if 14000 points and all the money spent leading up to that. Will not return

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Spruce Grove?

McDonald's in Spruce Grove is open 24 hours a day, 7 days a week.

When can I use the drive-through service at this McDonald's location?

The drive-through is open 24/7, every day of the week.