Feedback indicates inconsistent and often poor customer service, with reports of rude staff and mistakes in orders.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and concerns about freshness.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the play area and dining space, with some customers expressing disgust.
Order Accuracy
Numerous customers experienced problems with order accuracy, frequently receiving incorrect items or missing components.
Atmosphere
While some enjoyed the atmosphere, particularly for families with children, others noted it was often unclean and poorly maintained.
HH
Hillary
Nov 17, 2025
5.0
Fast and fresh fries!
CG
Christopher Graham
Nov 13, 2025
1.0
I drive a Freightliner tow truck it can't fit in the Drive-Thru so I went up to the window to knock and the two employees there ignored me they would not take my order so I drove the big Freightliner through their drive-thru and got food
KK
Kyle
Nov 7, 2025
5.0
Spruce Grove. Smaller city, good people. This is a good spot!
ET
Ethan Tigue
Oct 25, 2025
1.0
Went through drive thru on Saturday Oct 25, around 2 AM. The customer service was very bad, we felt really rushed when we were ordering and the tone was not it. He also kept telling us to repeat what we were saying when I was saying everything very clearly. I remember the guy that served us and he was a white man, kinda chubby, with a shaved beard. He handed out our order to us without looking and made us adjust to it. I also asked for sauce for our nuggets and he just plainly ignored us and he had the audacity to look back at us. The customer service was not it and so was the food, this wasn’t the first time i experienced this and 10/10 would recommend to not go to this place
AB
Alexander Bovencamp
Oct 17, 2025
3.0
All I asked for was no mac sauce and no onion.... come to find out that there's EXTRA mac sauce and EXTRA onion!!!
What a waste if 14000 points and all the money spent leading up to that.
Will not return