Many customers reported issues with food quality, including stale, cold, or poorly prepared items.
Customer Service
While some staff received praise for their friendliness and helpfulness, numerous reviews highlighted poor service, including rude behavior and misunderstandings.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and long wait times.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their meals and service, while many expressed disappointment and frustration.
KR
kamruk Razzak
Nov 15, 2025
1.0
I order online order is 20 minutes late very bad customer service
KL
Kelsey Lafond
Nov 13, 2025
2.0
Ordered online for pick up, sent family member to pick up the food, it wasn't ready by the time she arrived, then got the food without a receipt and once she arrived back home(10 minute drive) I noticed they forgot our large popcorn chicken, attempted to call the store over 10 times and no answer! Horrible horrible customer service!! Will go to a different KFC from now on. ðŸ˜
HD
HAZEL DATENG
Nov 7, 2025
5.0
My overall experience was perfect, my food was given to me on time, and the cashier that serve me was very polite.
JS
Jim S
Nov 1, 2025
5.0
I would like to thank all the staff for always delivering the best food, and special thanks to Lori for always going above and beyond, to make sure everything is great! Lori puts a 110 percent into her job, and it shows. Great job Lori, and thanks for the best service!
KK
Kawaiifu
Oct 21, 2025
5.0
Food was absolutely delicious. The workers there were so nice, they even gave me a free chicken tender. I love this place