Dairy Queen Grill & Chill

3.7
591 reviews
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Business Details

10 - 172 Highway 16A, Spruce Grove, AB
T7X 3X3, Canada
(780) 962-0122
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10 - 172 Highway 16A, Spruce Grove, AB
T7X 3X3, Canada

Hours

Reviews

3.7
591 reviews
5 stars
256
4 stars
148
3 stars
63
2 stars
24
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently complained about the quality and portion sizes of food, particularly chicken strips and fries, often describing them as overpriced and unsatisfactory.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a frustrating experience for many customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain ice cream treats.

Cleanliness and Environment

A few reviews noted that the location was clean and well-maintained, contributing positively to the overall experience.

Delivery and Mobile Ordering

Several customers expressed dissatisfaction with the delivery service and mobile ordering system, citing issues with order accuracy and delays.
  • RR
    redwayde
    Nov 14, 2025
    5.0
    I had a soft serve ice cream with my wife years ago and it was so expensive we didnt go back to DQ. Now years later...we used coupons to buy 2 cheese burgers and wow, they were so good. Ill have to forget the past and try them more often. Thankyou to the incredibly polite staff there, I wish I could remember the name tags. Cheers !
  • KK
    Katelyn
    Nov 13, 2025
    5.0
    Came 5 min to close without realizing and the team was awesome still took our order and very polite thanks guys sorry for the a hole move 😩🙏🏼
  • JK
    Jared Kresowaty
    Oct 25, 2025
    1.0
    If you order a 6 piece chicken strip meal, best believe the workers just hate their lives so you're gonna pay $16 for 6 nuggets.
  • DS
    Doug Silvestri
    Sep 18, 2025
    3.0
    It's okay I only trust them to make me chicken strips
  • JT
    jim taylor
    Aug 25, 2025
    1.0
    Dine in with chicken strips and they were terrible. How can a company charge 14.98 for chicken ,it tasted like they sat in grease to long or the grease has not been changed this year.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Spruce Grove offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 10:15 AM to 10:30 PM Monday through Friday.