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Dairy Queen Grill & Chill

3.7
(599 reviews)

Business Details

10 - 172 Highway 16A, Spruce Grove, AB
T7X 3X3, Canada
(780) 962-0122
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10 - 172 Highway 16A, Spruce Grove, AB
T7X 3X3, Canada

Hours

Reviews

3.7
599 reviews
5 stars
259
4 stars
150
3 stars
65
2 stars
25
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude or unprofessional.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complain about cold, poorly prepared, or incorrect orders.

Portion Sizes

Many customers express dissatisfaction with portion sizes, feeling they are too small for the price paid.

Cleanliness

The location is generally noted for being clean, but some reviews mention issues with cleanliness during busy times.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
  • LG
    Luke Groves
    Feb 21, 2026
    5.0
    Awesome to see this business hiring the youth of Canadians.
  • TV
    Tammy Van-Nes
    Jan 17, 2026
    5.0
    Customer service was great, Kyra was extremely polite and respectful to her staff and customers, great to see. She delivered our food instead of yelling for us to come get it always smiling!! The place was warm, thank you!! Clean and good food
  • AH
    Ashley Holmes
    Jan 1, 2026
    1.0
    Absolutely disgusting and ice cold and for $40 I threw it all out. I will never order again
  • K1
    Kolat 10
    Dec 29, 2025
    3.0
    food here is what you expect, even the ice cream is kind of basic. truthfully not even sure if it's cream or milk. they used to make their dilly bars in house, now it's shipped. truthfully if you want multiple types or flavors, then here is fine. if you want good ice cream go to Jacks
  • LL
    Lilly Lancaster
    Nov 27, 2025
    5.0
    I’ve never been to a more kind and welcoming DQ! I got my food (tasted delicious 😋) and a nice welcome in when I came to order! Will be back 😁😁

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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