Customers reported inconsistent food quality, with complaints about cold meals, small portion sizes, and poorly made items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Positive Experiences
Some customers praised the friendly staff and enjoyable ice cream, noting specific positive interactions and good service.
Cleanliness
The location was noted as one of the cleaner fast food joints, although some customers mentioned tables not being cleaned off.
High Prices
Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
AH
Ashley Holmes
Jan 1, 2026
1.0
Absolutely disgusting and ice cold and for $40 I threw it all out. I will never order again
K1
Kolat 10
Dec 29, 2025
3.0
food here is what you expect, even the ice cream is kind of basic. truthfully not even sure if it's cream or milk. they used to make their dilly bars in house, now it's shipped.
truthfully if you want multiple types or flavors, then here is fine. if you want good ice cream go to Jacks
LL
Lilly Lancaster
Nov 27, 2025
5.0
Iโve never been to a more kind and welcoming DQ! I got my food (tasted delicious ๐) and a nice welcome in when I came to order! Will be back ๐๐
RR
redwayde
Nov 14, 2025
5.0
I had a soft serve ice cream with my wife years ago and it was so expensive we didnt go back to DQ.
Now years later...we used coupons to buy 2 cheese burgers and wow, they were so good.
Ill have to forget the past and try them more often.
Thankyou to the incredibly polite staff there, I wish I could remember the name tags.
Cheers !
KK
Katelyn
Nov 13, 2025
5.0
Came 5 min to close without realizing and the team was awesome still took our order and very polite thanks guys sorry for the a hole move ๐ฉ๐๐ผ
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:15 AM to 10:30 PM Monday through Friday.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly and has amenities such as high chairs, restrooms, and welcomes children.
Is outdoor seating and drive-thru available at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available and the location also features a drive-thru for customer convenience.
Can I order food for pickup online from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official order URL: https://www.dairyqueen.com/en-ca/order/pickup/n/27424/
Where is Dairy Queen Grill & Chill located in Spruce Grove?
It is located at 10 - 172 Highway 16A, Spruce Grove, AB, T7X 3X3, Canada.
Which fast food restaurants are located near Dairy Queen Grill & Chill?
Nearby fast food restaurants include KFC, Taco Bell Canada, and TacoTime, offering variety if you're with friends or family seeking different dining options.
What nearby places can I visit for health and wellness after eating at Dairy Queen?
You can visit nearby health-related places such as Spruce Pro Pharmacy & Travel Clinic, Karo Dental, Sunrise Physical Therapy, and Remedy'sRx - Spruce Grove Pharmacy for various health and medical needs.
Are there any beauty and spa services close to Dairy Queen Grill & Chill?
Yes, nearby beauty and spa services include Nails by Chelsea, Glow Salon & Spa Spruce Grove, and Salon Montage Inc for hair, spa, and beauty treatments.
Does Dairy Queen Grill & Chill offer any special deals or promotions?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.