Brand Certified
Swiss Chalet
4.1(934 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
390 Baseline Rd, Sherwood Park, AB
T8H 1X1, Canada
Certified by Swiss Chalet • Mar 01, 2026
(780) 417-4501
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/ab/sherwood-park/390-baseline-rd
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario and Atlantic shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Sherwood Park, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.1
934 reviews
5 stars
494
4 stars
235
3 stars
85
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, particularly highlighting individuals like Wendy, Blake, and Isabelle.
Food Consistency
While some reviews noted consistently good food, others reported issues with overcooked or poorly prepared dishes, particularly the chicken.
Atmosphere
The restaurant is generally described as clean and welcoming, with a family-friendly atmosphere that is appreciated by many patrons.
Customer Experience
Several customers expressed dissatisfaction with long wait times and poor service during busy periods, indicating a need for improvement in handling peak hours.
- DRD R3 days ago2.0I was craving Swiss chalet chicken and I got into the drive through line up. I ordered 1/2 chicken and was informed that there was no white chicken. Very disappointed and now I was caught in the drive through line up.
- BTBarb Todd3 days ago5.0I eat here almost every Friday night and the staff is always working so hard. The manager Alanna I believe her name is, is always so accommodating and helpful as we have family that needs special seating. Great family restaurant.
- PTpardeep toor6 days ago5.0Great food as always, though the staff could use a bit more training. Still, it's acceptable! 🍽️
- HLHoward LouieFeb 17, 20265.0Great service! Jade was pleasant and super attentive. Food was excellent. Swiss Chalet is one of our favorite spots in Sherwood Park
- CHChris HowardFeb 3, 20265.0Always great service. The Manager will come out and chat with customers, and if you have any concerns, he addresses those ASAP, and gets back to the customer regarding that issue. He also remembers his clients and makes them feel welcome and valued. Staff are well trained, and there are many that have been at this location for several years, and are top notch. We attend this location every few weeks, and will continue to do so in the future! You will want to come back, too!
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park have a drive-thru?
Yes, Swiss Chalet at 390 Baseline Rd, Sherwood Park has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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