Business Details
About
Restaurant
Swiss Chalet in Sherwood Park, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
871 reviews
5 stars
448
4 stars
226
3 stars
83
2 stars
35
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various staff members, particularly highlighting servers like Isabelle, Mia, and Barb.
Food Quality
Feedback on food quality was mixed; while some enjoyed the chicken and ribs, others reported issues with dryness and flavor.
Order Issues
Several customers experienced problems with their orders, including incorrect items and missing cutlery, leading to dissatisfaction.
Atmosphere
The restaurant was often described as welcoming and family-friendly, with a pleasant dining atmosphere.
Consistency
Customers noted inconsistencies in food quality and service, with some visits being excellent while others were disappointing.
- RJRosie James3 days ago5.0Wendy is the most impressive waitress we have had in a very long time. Others could definitely learn from her. Would absolutely go back!!! Very impressed
- KSKelly Smith3 days ago5.0Our server Wendy was excellent. Wendy’s professionalism and dedication to customers is second to none and was very much appreciated. The food was absolutely delicious. The restaurant was very clean with a nice atmosphere. Portion size of the meals is great value for the price with leftovers to take home. This location in Sherwood Park is a model for how all restaurants should be run. Great job everyone. Keep up the great work. It was a pleasure dinning with you.
- P1Pbnj 17804 days ago5.0Caleb gave me a great poultine filled with supper crispy chicken and melted cheese curds. I hope one day can work here with Caleb and make food like Caleb
- CCcbx4evr5 days ago2.0Just awful pretty well sums it up. We came for lunch. It wasn’t busy but still forced to wait for a table. Get the table, server comes over and ask if we want anything to drink. We order coffee. She disappears and comes back 15 minutes later saying she had to make the coffee. Didn’t advise there would be a delay and really coffee should always be on. She takes our food order. We both order a festive special. Another 15 minutes and she comes back with our food. One plate is the festive special the other isn’t. We don’t complain because by now we’ve spent more time here than we expected. And it carried on. Had to ask for coffee refills. Had to ask for bill. Had to ask for card machine. Why I left a tip is beyond me. Floor was dirty, tables uncleared. I’ll never be back. Don’t give me a code to contact you about my review. This is it. You need to do much better.
- ARAmarah RamnathNov 13, 20255.0I love coming to this restaurant, not only is the food good, but the service is also phenomenal. Blake served us and oh my goodness, talk about a great waiter!! Seriously, he's wonderful!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 390 Baseline Rd, Sherwood Park offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Sherwood Park's <a href="https://www.swisschalet.com/en/menus/delivery/store-1949/ab/sherwood-park/390-baseline-rd.html">delivery menu here</a>.
Does Swiss Chalet Sherwood Park offer takeout?
Yes, Swiss Chalet® Sherwood Park offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Sherwood Park's <a href="https://www.swisschalet.com/en/menus/takeout/store-1949/ab/sherwood-park/390-baseline-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Sherwood Park?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Sherwood Park offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Sherwood Park?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Sherwood Park <a href="https://www.swisschalet.com/en/menus/dining-room/store-1949/ab/sherwood-park/390-baseline-rd.html">dining room menu here</a>.
Is Swiss Chalet at 390 Baseline Rd in Sherwood Park currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Sherwood Park location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Sherwood Park Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 390 Baseline Rd in Sherwood Park is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park have a drive-thru?
Yes, Swiss Chalet at 390 Baseline Rd, Sherwood Park has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 390 Baseline Rd, Sherwood Park?
Swiss Chalet in Sherwood Park is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Sherwood Park offer delivery and how can I order?
Yes, delivery is available. You can order online via their website or through the Swiss Chalet mobile app, which also offers $5 off your first order of $40 or more.
Can I get takeout or use the drive-thru at Swiss Chalet Sherwood Park?
Yes, you can order takeout by phone, online, or through the app. The location also has a drive-thru for convenient pickup without leaving your car.
What kind of menu options does Swiss Chalet Sherwood Park provide?
Swiss Chalet offers their famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, family meal specials, vegetarian and gluten-friendly options. A Braille menu is also available.
Are there any deals or special offers at Swiss Chalet Sherwood Park?
Yes, they offer limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for the latest information.
Does Swiss Chalet Sherwood Park serve alcohol and have seating for families?
Yes, they serve beer, wine, cocktails, and coffee and provide a family-friendly atmosphere with a children's menu available.
Is Swiss Chalet Sherwood Park locally owned?
Yes, this location is owned and operated by local Canadian Franchisees, supporting the community and economy since 1954.
What nearby places can I visit before or after dining at Swiss Chalet Sherwood Park?
Nearby you can visit Crumbl Cookies for desserts, Average Joe's Sports Bar for drinks and sports, or Baseline Farmers Market for local produce and shopping, enhancing your visit to Swiss Chalet.
Are there other dining options near Swiss Chalet Sherwood Park?
Yes, nearby dining options include Harvey's for burgers, Panago Pizza for quick pizza, Robs Donair for fast food, and several other restaurants within walking distance.
How can nearby places like RBC Royal Bank or Staples be useful when visiting Swiss Chalet Sherwood Park?
If you need banking services or office supplies before or after your meal, RBC Royal Bank and Staples are conveniently located nearby, making your visit to Swiss Chalet part of an easy multi-stop trip.