Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Sherwood Park, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
899 reviews
5 stars
467
4 stars
230
3 stars
83
2 stars
35
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
While some servers received high praise for their attentiveness and friendliness, others were reported as rude or inattentive, leading to mixed experiences.
Food Consistency
Customers experienced inconsistency in food quality, with some enjoying their meals while others received incorrect or poorly prepared dishes.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received positive mentions, although some reviews noted issues with dirty tables and a lack of attention to the dining area.
Wait Times
Several customers expressed frustration with long wait times for both seating and food service, impacting their overall dining experience.
- SSSheri Sneath4 days ago5.0Wendy was out server and she was perfect!! Thank you so much. You do an amazing job!!!
- DRDennis RiveraDec 22, 20251.0We just dine in at the store around 9pm, we live very close to the restaurant. We didn’t know that the store closes at 9:30 pm.. the old lady server was VERY RUDE all the entire time we are eating inside the restaurant. We are very tired from long hour work, if we only knew they close at 9:30pm we would’ve just order for to go. Worst experience. We’ll never comback again.
- NKNEET KittenDec 21, 20251.0Don't recommend AT ALL. The wait times are unacceptable and the service is subpar. The seating area was packed, so we ordered from the to go counter instead. The wait time was STILL over 30 minutes, with bigger orders made well after ours being handed out much faster. Our food was cold when we did finally get it, and they didn't even provide cutlery until I went up a second time to ask. Save your money and go LITERALLY anywhere else.
- RNRianna Ross (Nanner888)Dec 20, 20251.0Ordered festive chicken hot sandwich with white meat for delivery. Got disgusting fatty, veiny mix of dark meat. Tried to call and they don’t answer the phone. Try to have a nice take out dinner and get something inedible.
- TWTERRY WDec 12, 20251.0Harvey’s fan and always have been but I can’t justify spending almost $20 on a meal to have them consistency screw up my orders. Usually just missing something small or sloppy burgers… but today the order was someone else’s food entirely and when I called to talk to the manager she decided to scold me for complaining about her rude employee who was awkward to say the least. Food costs too much to consistently pay for incorrect items. The staff who smoke do so right outside the door which is right in front of the drive through order box so the smoke goes into your vehicle whether you like it or not… disgusting smell and terrible service will keep from coming back to this location anything soon.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park have a drive-thru?
Yes, Swiss Chalet at 390 Baseline Rd, Sherwood Park has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 390 Baseline Rd, Sherwood Park offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 390 Baseline Rd, Sherwood Park?
Swiss Chalet in Sherwood Park is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Sherwood Park offer delivery and how can I order?
Yes, delivery is available. You can order online via their website or through the Swiss Chalet mobile app, which also offers $5 off your first order of $40 or more.
Can I get takeout or use the drive-thru at Swiss Chalet Sherwood Park?
Yes, you can order takeout by phone, online, or through the app. The location also has a drive-thru for convenient pickup without leaving your car.
What kind of menu options does Swiss Chalet Sherwood Park provide?
Swiss Chalet offers their famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, desserts, family meal specials, vegetarian and gluten-friendly options. A Braille menu is also available.
Are there any deals or special offers at Swiss Chalet Sherwood Park?
Yes, they offer limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for the latest information.
Does Swiss Chalet Sherwood Park serve alcohol and have seating for families?
Yes, they serve beer, wine, cocktails, and coffee and provide a family-friendly atmosphere with a children's menu available.
Is Swiss Chalet Sherwood Park locally owned?
Yes, this location is owned and operated by local Canadian Franchisees, supporting the community and economy since 1954.
What nearby places can I visit before or after dining at Swiss Chalet Sherwood Park?
Nearby you can visit Crumbl Cookies for desserts, Average Joe's Sports Bar for drinks and sports, or Baseline Farmers Market for local produce and shopping, enhancing your visit to Swiss Chalet.
Are there other dining options near Swiss Chalet Sherwood Park?
Yes, nearby dining options include Harvey's for burgers, Panago Pizza for quick pizza, Robs Donair for fast food, and several other restaurants within walking distance.
How can nearby places like RBC Royal Bank or Staples be useful when visiting Swiss Chalet Sherwood Park?
If you need banking services or office supplies before or after your meal, RBC Royal Bank and Staples are conveniently located nearby, making your visit to Swiss Chalet part of an easy multi-stop trip.