Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on food quality; some praised the burgers and fries, while others found them greasy and lacking flavor.
Service
Generally positive feedback on staff friendliness and service speed, though some customers reported issues with order accuracy.
Cleanliness
Many customers noted the restaurant's cleanliness and well-maintained facilities.
Pricing
Customers found the prices to be on the higher side, with some feeling the quality did not justify the cost.
KA
Kyla Anderson
Feb 13, 2026
4.0
Count your calories here. The double bacon will set you back 1100 lol. Not even a meal and one burger alone is $12. Bacon is very salty but good quality. It’s not that microwave crap from McDonalds, it’s actual real bacon and they cook the bacon soft here not crunchy. 10/10 on the bacon. The burgers here are VERY oily, it will be dripping from your tray so you have been warned. I love their thin cut herb fries! Perfectly fried and not too salty. I actually enjoyed the fries more than the burger. However, the meat on the burger, the patty was very delicious. Lots of flavour and seasoned perfectly. Customer service was wonderful. One burger and one burger meal will run you $38…Not a cheap meal but something to be aware of. You pay for what you get I guess. Really good quality beef with lots of oil lol.
MM
Matt
Jan 10, 2026
5.0
Awesome burgers!
DB
David Brown
Jan 9, 2026
3.0
First time at Smash Burger and had with dinner with the family. I'll start with the good, the service was excellent. The staff were super welcoming and very friendly.
I wish the food met the same standards as the service. Like many other reviews mention, the patties were absolutely soaked in grease, and incredibly salty with soggy buns. Fries were good, but the vanilla milkshake was mediocre at best. Sorry to say, but most likely will not be back as there a much better smash burgers at other locations.
DK
Devon Knoller
Dec 27, 2025
5.0
Delicious smashfries. Delicious burgers except the patties could use more flavour. Staff were wonderful, even made a special order for my daughter, who is specific on how her food is made.
If you want McDonald's pricing for better food come here instead. Service is just as fast if not faster.
Just came here again, my partner got a spicy crispy chicken burger - half way thru the sandwich she realized the crispy chicken was completely raw inside. Not cooked through at all. At least we got the burger refunded..... Still paid for the rest of our meal.
DB
Dennis Babb
Dec 23, 2025
4.0
Good fries, amazing milkshakes burger was only ok at best. Worth going for the milkshake