Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the burgers for being delicious and fresh, while some expressed disappointment over greasy or tasteless options.
Service
Service received mixed reviews; some customers highlighted friendly and attentive staff, while others reported rude or unhelpful service.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Pricing
Several reviews mentioned that the prices were considered high for the quality and portion sizes, leading to mixed feelings about value.
Fries
Fries received both praise for being tasty and criticism for being greasy or under-seasoned, with some customers expressing dissatisfaction with portion sizes.
JC
Joey Clark
Nov 13, 2025
5.0
Staff were friendly, food came quickly, everything tasted great, and the restaurant was well taken care of.
DR
dawn Riddell
Nov 4, 2025
1.0
Crap, I wanted a burger but no bun, so wrapped in lettuce and all I got was 2 soggy pieces of lettuce and a patty in a box no utensils to eat it with.
AB
alan bautista
Nov 2, 2025
5.0
Excellent burger specially the Bacon smash and for the side my favorite crispy brussel sprouts. The restaurant is so clean like the washrooms and the service are fast.
VD
Vicki Delinger
Oct 30, 2025
5.0
Delicious burger and sweet potato waffle fries! Friendly prompt service. Clean and comfortable seating.
BW
Brennan Wells
Oct 27, 2025
1.0
Was really hoping this would be like a five guys burger, but it was horrible. Wouldn’t recommend it to people that love their burgers.
To your response, my wife ordered a burger with a lettuce bun and it came with one small piece of lettuce on each side which immediately became soggy.
My kids buns weren’t fresh, they were a hard and didn’t taste good.
The meat on all our burgers was meh. I had a bite of my kids and it wasn’t good.
Smash fries had rosemary clumps all over. Seemed like the kitchen rushed everything without any attention to detail.