McDonald's

3.2
528 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
7000 Emerald Drive, Sherwood Park, AB
T8H 0L1, Canada

Hours

Reviews

3.2
528 reviews
5 stars
159
4 stars
126
3 stars
67
2 stars
35
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted cleanliness issues, with complaints about dirty tables, bathrooms, and overall restaurant hygiene.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and some even reported receiving inedible meals.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the overall quality of food at certain times.

Management Concerns

Several reviews pointed out issues with management, including lack of organization and poor customer service handling.
  • AL
    Alberta Wheels Ltd
    4 days ago
    4.0
    Please ask your staff to add enough sauce in the wrap. We ordered a spicy wrap, but there was no spicy taste at all. $12 gone to grange
  • CM
    Chris Mcfarlane
    Oct 31, 2025
    1.0
    Terrible service. Sat at the counter waiting while the order was clearly done sitting on the shelf watching staff cater to the drive through. Also seen an elderly gentleman waiting for his order to even be taken.
  • SF
    Son Floor
    Oct 24, 2025
    5.0
    My favourite McDonald’s is this one. Pretty shocked by some of the reviews here complaining about the employees’ language — not the Sherwood Park I grew up in. I was in the parking lot and got a random middle finger from a driver; I’m fairly sure it was one of the same people leaving those negative reviews. Honestly, it felt race-motivated.
  • JE
    Jamie Edwards
    Oct 7, 2025
    1.0
    Don't eat here if you have an onion allergy.. Apparently asking for no onions is taken very lightly. Thankfully the "burger" looked disgusting anyway but I would like my $6 back.
  • JJ
    Jordan
    Sep 15, 2025
    1.0
    The most disgusting meal and experience. The workers could hardly speak English and their accent was so overwhelming, the bathrooms had little feces in each toilet and urine on the floor. We ordered a meal and the burger tasted rotten and the cheese slice was white. It was a quarter pounder with a soggy white slice of cheese not to mention the chicken nuggets were so dry and stale as were the fries. The meal was not edible the service was awful and the restaurant was disgusting. Get new workers that can speak our language get fresher ingredients and maybe clean up?

Frequently Asked Questions About McDonald's

Where is McDonald's Sherwood Park location situated?

McDonald's is located at 7000 Emerald Drive inside Walmart in Sherwood Park, AB, T8H 0L1, Canada.

What are the operating hours for McDonald's Sherwood Park?

McDonald's in Sherwood Park is open daily from 8:00 AM to 9:00 PM.