McDonald's

3.4
953 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#200-590 Baseline Road, Sherwood Park, AB
T8H 1Y4, Canada

Hours

Reviews

3.4
953 reviews
5 stars
285
4 stars
253
3 stars
141
2 stars
78
1 star
196

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale, cold, and poorly prepared items.

Service Issues

Many reviews highlighted rude or unhelpful staff, slow service, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and drive-thru area.

Customer Experience

Overall, customers expressed disappointment with their experiences, often citing a decline in service and food quality compared to previous visits.
  • GB
    George Brown
    1 day ago
    1.0
    Absolutely terrible service. Waited 30 minutes for nothing. Employees are lazy and should be fired. Never ordering from here again.
  • KK
    Keri Kerigan
    Jan 5, 2026
    5.0
    It's a McDonald's. It's food what you expect, it is pretty quick for the drive-thru however, especially compared to some.
  • TM
    Tracy McShane
    Dec 16, 2025
    3.0
    Kind of the typical McDonald's experience . Adequate food , slightly helpful staff. Nothing to write home about but nothing to complain about either
  • KD
    Karen Dizak
    Dec 11, 2025
    1.0
    Never eat at this place, I have had cups half full, staff talking on the phone, all ur food jumbled in the bottom of the bag. Rude people. This following picture is from last night.This is the Baseline McDonalds in Sherwood Park.Alberta.
  • DS
    Damien Singh
    Dec 7, 2025
    2.0
    The drive through condition is dangerous and I wouldn't recommend risking (me and another almost got stuck and another did). The is there little ice bumps and spikes in the road which tells me the manager didn't ice it all season or in a while. Service was slow. Didn't provide me any utensils or straws (couldn't return since I was going for work). The road condition is the main issue. I hope the manager actually reads this and acts on it because this is not fair to your customers and employees.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside at McDonald's Sherwood Park?

McDonald's Sherwood Park is open 24 hours every day for dine-in customers.

Does McDonald's Sherwood Park offer drive-through service?

Yes, the drive-through at McDonald's Sherwood Park is open 24 hours every day.