McDonald's

3.4
935 reviews
Drive-Thru Curbside McDelivery
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Business Details

#200-590 Baseline Road, Sherwood Park, AB
T8H 1Y4, Canada
(780) 417-2801
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#200-590 Baseline Road, Sherwood Park, AB
T8H 1Y4, Canada

Hours

Reviews

3.4
935 reviews
5 stars
280
4 stars
252
3 stars
140
2 stars
74
1 star
189

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including cold, stale, and improperly prepared items.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Customer Experience

Mixed feedback on customer service, with some praising helpful staff while others reported negative interactions.

Inconsistent Performance

Customers experienced varying levels of service and food quality, indicating a lack of consistency at this location.
  • DJ
    Dylo J
    3 days ago
    1.0
    Went thru the drive thru and found some long hair in the kids chicken nuggets. I'm top of that, the nuggets were less that desirable. I got a chicken burger and pretty sure the patty was stale. I don't do McDonald's often and this one was extra trashy
  • TT
    Tannya
    Nov 11, 2025
    1.0
    Just left Baseline location. Horrible experience, the staff were not friendly or welcoming instead they are very rude and at one point the cashier rolled her eyes at the customer in front of me. Our food was cold and not well prepared, we did not get Monopoly cups or any Monopoly items at all even though it is Monopoly time. Very disappointed in this location and will most likely not visit again.
  • RT
    Risky Tuna
    Nov 9, 2025
    1.0
    Food was stale, dry, and cold. Employees seemed uninterested and rude, showing none of the pride or care McDonald’s once stood for. Watching The Founder reminds you how the brand began with innovation, quality, and service. Values that built a global legacy. Sadly, those original morals feel long gone, replaced by carelessness and decline.
  • DC
    David Callander
    Nov 9, 2025
    1.0
    Ordered a sausage and egg bagel thru the ap, picked up at stall 2 , driving to my work eating a hockey puck. I find that often at this location. Old hard bagels, yuk!
  • CT
    Chance T
    Nov 2, 2025
    1.0
    Hey be aware , Today, I observed an employee named Pankti during the pack-down process. Pankti dropped fries on the floor, then picked them up and packed them again for the order instead of discarding them. This is a serious food safety and hygiene issue that needs immediate attention.
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Frequently Asked Questions About McDonald's

What are the operating hours for dining inside at McDonald's Sherwood Park?

McDonald's Sherwood Park is open 24 hours every day for dine-in customers.

Does McDonald's Sherwood Park offer drive-through service?

Yes, the drive-through at McDonald's Sherwood Park is open 24 hours every day.