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Drive-Thru Curbside McDelivery
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McDonald's

3.5
(1237 reviews)

Business Details

950 Ordze Road, Sherwood Park, AB
T8A 4L8, Canada
(780) 467-6490
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
950 Ordze Road, Sherwood Park, AB
T8A 4L8, Canada

Hours

Reviews

3.5
1,237 reviews
5 stars
414
4 stars
315
3 stars
195
2 stars
91
1 star
222

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold and improperly prepared items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, slow response times, and rude staff.

Cleanliness

Several customers noted cleanliness issues, particularly in the play area and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Renovation Discontent

Customers expressed dissatisfaction with the recent renovations, describing the atmosphere as uninviting and cold.
  • JN
    Joshua William Nesom
    4 days ago
    2.0
    I like this location because of the play place — it’s great for kids and gives them space to burn off energy. Other than that, my experience has been pretty average. I was disappointed to find out they no longer offer free refills, especially considering the price of the drinks. That change doesn’t feel customer-friendly.
  • SP
    Shrijit Patel
    Feb 24, 2026
    1.0
    Never expected such long waiting in drive-thru. I waited over 20+ mins in a drive thru for a burger. At the window I waited 10 mins, and the lady was on phone the whole time. Don’t know what were they doing. Please look into the matter Management. Thanks!
  • ET
    E T
    Feb 18, 2026
    2.0
    It’s McDonald’s. Nobody walks in expecting a gourmet experience you come for fast food and the inevitable regret afterward. Give me my $1.39 Jr. Chickens back!!!!!
  • HM
    Heather Meek
    Feb 15, 2026
    1.0
    It seems that every time I come to this location lately the self order kiosks aren't working or out of paper to print receipts. When you go up to the counter to tell them, after waiting for someone to come out from the back and actually acknowledge you standing there they're completely oblivious to the fact that the machines are not working. Seriously, I cannot have been the only one to mention it all freaking day. Don't waste your time here.
  • BR
    brian R
    Jan 30, 2026
    1.0
    Absolute disgrsce... ice cold soggy food.. and its a dump... like light a tire fire at the dump dump.. nobody cares.. zero service... and the prices.. are the same as a sit down restaurant.... brutal.. Golden arches= Golden crap

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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