McDonald's

3.5
1335 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
950 Ordze Road, Sherwood Park, AB
T8A 4L8, Canada

Hours

Reviews

3.5
1,335 reviews
5 stars
460
4 stars
344
3 stars
207
2 stars
96
1 star
228

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, incorrect orders, and even mold found in food.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted cleanliness issues, particularly in the play area and bathrooms, with reports of overflowing garbage and unsanitary conditions.

Play Area

The play area received positive feedback for being a good spot for children, although some mentioned cleanliness concerns.

Atmosphere

The recent renovations were criticized for creating a cold and uninviting atmosphere, detracting from the traditional McDonald's experience.
  • NN
    Niaomi
    Dec 21, 2025
    5.0
    Cute little spot to take your toddler for the indoor play place & to get some food ᵔᴗᵔ
  • MM
    M Maille
    Dec 21, 2025
    1.0
    This was our last time eating at this McDonald’s. Once again, multiple members of our family became sick after eating here. We gave this location several chances, hoping things would improve, but unfortunately the same issue keeps happening. After repeated experiences like this, we can confidently say we won’t be returning.
  • MB
    Mike Boyce
    Dec 5, 2025
    5.0
    Food as expected, service very good.
  • ES
    Eva-Joy Schönhaar
    Nov 29, 2025
    4.0
    Conveniently located McDonald's, just off Wye Road. Staff are very friendly and helpful. The triple pickle McChicken was kind of meh, but that's more the corporation's fault. 😅
  • SC
    Sam Castor
    Nov 10, 2025
    1.0
    We come here quite often into the play area because we have children today. It was just a disgrace. The garbage containers iwere over flowing to the point where even the countertop was unrecognizable. There is ketchup smeared all over the floor and french fries from one side of the room to the other. Garbage paper all across the play area and the bathroom door is locked with no one inside of it. I went and asked somebody to come and tend to the mess and a young lady came that did one of the poorest jobs I’ve ever seen of cleaning up the area. Clearly, she was not interested at all in customer service or the atmosphere at her workplace. They expect kids to take their shoes off upon entering but it is far too dirty for the kiddos. Someone needs to pay attention.as this should be a place where little ones can run around and not have to worry about stepping on icky, messy, and filthy floors. Super disappointed in Sh Pk

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 950 Ordze Road, Sherwood Park?

McDonald's is open 24 hours a day, 7 days a week at 950 Ordze Road, Sherwood Park.

Does McDonald's offer delivery service and what are the delivery hours?

Yes, McDonald's offers delivery service available 24 hours a day, 7 days a week.