Many customers reported issues with food quality, including cold fries, incorrect orders, and even mold found in food.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted cleanliness issues, particularly in the play area and bathrooms, with reports of overflowing garbage and unsanitary conditions.
Play Area
The play area received positive feedback for being a good spot for children, although some mentioned cleanliness concerns.
Atmosphere
The recent renovations were criticized for creating a cold and uninviting atmosphere, detracting from the traditional McDonald's experience.
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Niaomi
Dec 21, 2025
5.0
Cute little spot to take your toddler for the indoor play place & to get some food ᵔᴗᵔ
MM
M Maille
Dec 21, 2025
1.0
This was our last time eating at this McDonald’s. Once again, multiple members of our family became sick after eating here. We gave this location several chances, hoping things would improve, but unfortunately the same issue keeps happening. After repeated experiences like this, we can confidently say we won’t be returning.
MB
Mike Boyce
Dec 5, 2025
5.0
Food as expected, service very good.
ES
Eva-Joy Schönhaar
Nov 29, 2025
4.0
Conveniently located McDonald's, just off Wye Road. Staff are very friendly and helpful. The triple pickle McChicken was kind of meh, but that's more the corporation's fault. 😅
SC
Sam Castor
Nov 10, 2025
1.0
We come here quite often into the play area because we have children today. It was just a disgrace. The garbage containers iwere over flowing to the point where even the countertop was unrecognizable. There is ketchup smeared all over the floor and french fries from one side of the room to the other. Garbage paper all across the play area and the bathroom door is locked with no one inside of it. I went and asked somebody to come and tend to the mess and a young lady came that did one of the poorest jobs I’ve ever seen of cleaning up the area. Clearly, she was not interested at all in customer service or the atmosphere at her workplace. They expect kids to take their shoes off upon entering but it is far too dirty for the kiddos. Someone needs to pay attention.as this should be a place where little ones can run around and not have to worry about stepping on icky, messy, and filthy floors.
Super disappointed in Sh Pk