McDonald's

3.6
1330 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#1 Kaska Road, Sherwood Park, AB
T8A 4E7, Canada

Hours

Reviews

3.6
1,330 reviews
5 stars
473
4 stars
353
3 stars
216
2 stars
89
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly with bathrooms and food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • NV
    Nathan Valentine
    2 days ago
    4.0
    Not going to lie, the fries were kind of cold when we got them, and too much sauce on one burger. Everything else was great.
  • SC
    Scott CHAFFEY
    Jan 2, 2026
    2.0
    Not very good service 😕
  • DI
    Dolores Irizar
    Dec 6, 2025
    1.0
    First time I've been to this location. The muffin that I usually order was stale and hard as a rock 🥲🥲🥲. Couldn't go back to grab a new one cuz I didn't notice untill I was a long ways away.
  • DE
    Doug E
    Nov 17, 2025
    2.0
    So my latest review is for the service and coffee. I don't know what happened but their coffee taste like warm water now. It wasn't like this before but since I've been going daily, it is incredibly weak now. On a side note, the speed they prepare the coffee at is roughly double the time it takes Timmy's to make your coffee. They need to be faster and more efficient to keep up with the drive thru flow.
  • LM
    Linda McClinton
    Nov 12, 2025
    1.0
    Lately every time I go here the food is cold the burger patties are old and dried up. Not even sure why I go back there. Ive phoned and talked to a so called supervisor/manager and she brushed me off with some lame excuses. It’s not cheap eating here anymore. bad service, bad food, won’t waste my time at this location anymore even if it means having to go way out of my way for another one.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1 Kaska Road?

McDonald's is open daily from 5:00 AM to 2:00 AM.

When can I order delivery from McDonald's at this location?

Delivery is available every day starting at 5:00 AM, with closing times varying from 11:59 PM to 1:00 AM depending on the day.