McDonald's

3.4
950 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
22 Strathmoor Dr, Sherwood Park, AB
T8H 2B6, Canada

Hours

Reviews

3.4
950 reviews
5 stars
279
4 stars
248
3 stars
183
2 stars
86
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected during their interactions.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and a lack of attention to customer requests were noted.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms and dining area, was criticized, with many customers reporting dirty tables and overflowing garbage.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh fries and decent coffee.

Wait Times

Customers reported long wait times in both the drive-thru and inside the restaurant, contributing to a frustrating experience.
  • HR
    Harsharan Rai
    Nov 8, 2025
    2.0
    I ordered to be delivered at the table and they called me to pick my order. There is no point of offering the table service if will not be provided.
  • DS
    Dwain Sparkes
    Oct 31, 2025
    1.0
    The worst McDonald's I've ever been to. Terrible customer service. The staff was rude. My order was wrong. And then next time I went back, they locked the doors early and denied me service. 0 stars for this location
  • RS
    R Smith
    Oct 30, 2025
    1.0
    $12 for 20 chicken nuggets that were sitting in a heat lamp for 30 minutes served on October 28th@11:30, please do better, people don’t have the budget to buy bad food, they will simply stop paying these prices and just make their food at home
  • KM
    Karan malhi
    Oct 29, 2025
    1.0
    Went to the washroom to wash our hands before we eat. They had wet floor sign there and when we walked to the washroom it did leave some foot prints which I know is my bad and I even told the guy that its my bad and I even apologized for it but the way he walked away from us was very rude and he blocked off the way the washroom for everyone just coz he didn't wanted to mop again. The whole environment in this McDonald's was so depressing. Not going back there again.
  • CC
    Cody Cuthbertson
    Oct 19, 2025
    1.0
    Drive thru order... person could barely understand what I was even asking for. - no nugget sauce in the happy meals, no straws, no mcchicken sauce, no receipt - go in to get items - ask for hot mustard, sweet and sour sauce, and straws. Person working gives me 2 straws, hot mustard and habanero. I ask for another straw and end up with 4. I ask for sweet and sour and am handed another hot mustard. Brutal service. Focus on rushing food out so fast, they they dont care what is actually in the bag. They focus on rushing and dont listen to what people are even asking for.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 22 Strathmoor Dr, Sherwood Park?

McDonald's is open every day from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service? If yes, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:00 PM on weekdays and slightly shorter hours on weekends.