Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected during their interactions.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and a lack of attention to customer requests were noted.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms and dining area, was criticized, with many customers reporting dirty tables and overflowing garbage.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh fries and decent coffee.
Wait Times
Customers reported long wait times in both the drive-thru and inside the restaurant, contributing to a frustrating experience.
HR
Harsharan Rai
Nov 8, 2025
2.0
I ordered to be delivered at the table and they called me to pick my order. There is no point of offering the table service if will not be provided.
DS
Dwain Sparkes
Oct 31, 2025
1.0
The worst McDonald's I've ever been to. Terrible customer service. The staff was rude. My order was wrong. And then next time I went back, they locked the doors early and denied me service. 0 stars for this location
RS
R Smith
Oct 30, 2025
1.0
$12 for 20 chicken nuggets that were sitting in a heat lamp for 30 minutes served on October 28th@11:30, please do better, people don’t have the budget to buy bad food, they will simply stop paying these prices and just make their food at home
KM
Karan malhi
Oct 29, 2025
1.0
Went to the washroom to wash our hands before we eat. They had wet floor sign there and when we walked to the washroom it did leave some foot prints which I know is my bad and I even told the guy that its my bad and I even apologized for it but the way he walked away from us was very rude and he blocked off the way the washroom for everyone just coz he didn't wanted to mop again.
The whole environment in this McDonald's was so depressing. Not going back there again.
CC
Cody Cuthbertson
Oct 19, 2025
1.0
Drive thru order... person could barely understand what I was even asking for.
- no nugget sauce in the happy meals, no straws, no mcchicken sauce, no receipt
- go in to get items - ask for hot mustard, sweet and sour sauce, and straws.
Person working gives me 2 straws, hot mustard and habanero.
I ask for another straw and end up with 4. I ask for sweet and sour and am handed another hot mustard.
Brutal service. Focus on rushing food out so fast, they they dont care what is actually in the bag. They focus on rushing and dont listen to what people are even asking for.
What are the regular opening hours of McDonald's at 22 Strathmoor Dr, Sherwood Park?
McDonald's is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery service? If yes, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:00 PM on weekdays and slightly shorter hours on weekends.
Is there a drive-through service available at McDonald's?
Yes, the drive-through is open every day from 5:00 AM to 11:00 PM.
What meal options are served at this McDonald's restaurant?
They serve breakfast, lunch, and dinner meals.
What types of payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Can I order food for in-store pickup or delivery at this McDonald's?
Yes, both in-store pickup and delivery are available services.
What is the attire style recommended for visiting this McDonald's?
The attire is casual, making it a comfortable place to dine in any casual outfit.
Is there a McDonald's Canada corporate or community presence nearby this location?
Yes, McDonald's Canada is a nearby place of interest, reflecting the brand's local presence.
Are there convenient transportation options near McDonald's at 22 Strathmoor Dr?
Baseline Taxi Sherwood Park provides taxi services nearby, which can help customers reach McDonald's easily or continue their journey after dining.
What other dining options are available near McDonald's in Sherwood Park?
Nearby restaurants include Smitty's, Bongo Burger, Waffle House Bar and Grill, Tim Hortons, HWY Tandoori Flame, and Denny's Canada, providing a variety of cuisines and atmospheres for customers to explore before or after visiting McDonald's.