Dairy Queen Grill & Chill

4.0
456 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
192 Ordze Ave, Sherwood Park, AB
T8B 1M6, Canada

Hours

Reviews

4.0
456 reviews
5 stars
217
4 stars
126
3 stars
52
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Pricing

Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased significantly.

Service Experience

Feedback on service varied widely; while some praised friendly and efficient staff, others reported rude service and long wait times.

Cleanliness

Concerns were raised about cleanliness, particularly in food preparation areas and staff appearance.

Order Accuracy

Several customers experienced issues with order accuracy, including incorrect items and poorly mixed blizzards.
  • RC
    Ray Cartwright
    Dec 27, 2025
    3.0
    $6 for an icecream cone don't think I'll bring the kids back.
  • TT
    Trent Thorne
    Dec 12, 2025
    5.0
    Just left cold food Wendy’s and decided to try Dairy Queen, guess what??? Amazingly it was hot and fresh and delicious. Great job guys loves the burger. Thank you for caring :)
  • MH
    Mark Halverson
    Dec 11, 2025
    5.0
    Friendly staff and excellent food
  • TB
    Tammy Bi
    Dec 9, 2025
    3.0
    Burger was microwaved so hot I could hardly hold it. I ask why he said to melt cheese. It was a mush burger.
  • MR
    Mike Raddis
    Dec 3, 2025
    1.0
    Drive through was a 14 minute wait for a burger and fries. Gentleman at the window looked like he hadn’t washed his shirt in days and covered in grease spots. Speaks to this locations cleanliness. AVOID

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and cakes from DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Sherwood Park?

The restaurant is open daily from 10:30 AM to 10:30 PM.