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Dairy Queen Grill & Chill

4.0
(457 reviews)

Business Details

192 Ordze Ave, Sherwood Park, AB
T8B 1M6, Canada
(780) 449-1617
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
192 Ordze Ave, Sherwood Park, AB
T8B 1M6, Canada

Hours

Reviews

4.0
457 reviews
5 stars
218
4 stars
126
3 stars
52
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Pricing

Many customers expressed concerns about rising prices and perceived poor value for money, particularly for ice cream and meal sizes.

Service Issues

There were multiple complaints about slow service, order inaccuracies, and unprofessional staff behavior, contrasting with some positive experiences.

Cleanliness

Feedback highlighted issues with cleanliness, particularly in food preparation areas and staff appearance, although some customers noted improvements.

Customer Experience

While some customers enjoyed friendly service and a pleasant atmosphere, others reported negative interactions and dissatisfaction with management.
  • RG
    Robert Graham
    Jan 14, 2026
    5.0
    90% of the time we have had a great experience
  • RC
    Ray Cartwright
    Dec 27, 2025
    3.0
    $6 for an icecream cone don't think I'll bring the kids back.
  • TT
    Trent Thorne
    Dec 12, 2025
    5.0
    Just left cold food Wendy’s and decided to try Dairy Queen, guess what??? Amazingly it was hot and fresh and delicious. Great job guys loves the burger. Thank you for caring :)
  • MH
    Mark Halverson
    Dec 11, 2025
    5.0
    Friendly staff and excellent food
  • TB
    Tammy Bi
    Dec 9, 2025
    3.0
    Burger was microwaved so hot I could hardly hold it. I ask why he said to melt cheese. It was a mush burger.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and cakes from DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Sherwood Park?

The restaurant is open daily from 10:30 AM to 10:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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