Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
457 reviews
5 stars
218
4 stars
126
3 stars
52
2 stars
22
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Pricing
Many customers expressed concerns about rising prices and perceived poor value for money, particularly for ice cream and meal sizes.
Service Issues
There were multiple complaints about slow service, order inaccuracies, and unprofessional staff behavior, contrasting with some positive experiences.
Cleanliness
Feedback highlighted issues with cleanliness, particularly in food preparation areas and staff appearance, although some customers noted improvements.
Customer Experience
While some customers enjoyed friendly service and a pleasant atmosphere, others reported negative interactions and dissatisfaction with management.
RG
Robert Graham
Jan 14, 2026
5.0
90% of the time we have had a great experience
RC
Ray Cartwright
Dec 27, 2025
3.0
$6 for an icecream cone don't think I'll bring the kids back.
TT
Trent Thorne
Dec 12, 2025
5.0
Just left cold food Wendy’s and decided to try Dairy Queen, guess what??? Amazingly it was hot and fresh and delicious.
Great job guys loves the burger. Thank you for caring :)
MH
Mark Halverson
Dec 11, 2025
5.0
Friendly staff and excellent food
TB
Tammy Bi
Dec 9, 2025
3.0
Burger was microwaved so hot I could hardly hold it. I ask why he said to melt cheese. It was a mush burger.
What are the opening hours of Dairy Queen Grill & Chill in Sherwood Park?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide any facilities for families and children?
Yes, the location is family-friendly, offering high chairs, welcoming children, and has seating for groups.
Can customers use WiFi while dining at Dairy Queen Grill & Chill?
Yes, free WiFi is available at the location for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 192 Ordze Ave, Sherwood Park, AB, T8B 1M6, Canada.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Earls Restaurant & Bar, Earls Kitchen + Bar, Tim Hortons, barBURRITO, Five Guys, Freshii, Wild Wing, and Wendy's.
How can nearby places like Tim Hortons and Earls Kitchen + Bar be useful for customers visiting Dairy Queen Grill & Chill?
Customers can consider Tim Hortons or Earls Kitchen + Bar for additional dining or after-meal drinks, making a visit to Dairy Queen part of a broader dining experience in the area.
Are there health and pet services near Dairy Queen Grill & Chill to visit before or after dining?
Yes, nearby you can find Brentwood Animal Hospital and Lakeside Veterinary Clinic for pet care, and Affinity Dental Sherwood Park for dental health services.
Does Dairy Queen Grill & Chill offer mobile ordering and exclusive deals?
Yes, customers can download the Dairy Queen app to access exclusive deals and use mobile ordering and rewards.
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Certified March 01, 2026Yext Knowledge Graph
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