Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders and misunderstandings, leading to frustration.
Service Quality
While some reviews praised friendly and efficient staff, others highlighted poor customer service experiences.
Food Quality
Feedback on food quality was mixed; some enjoyed the meals while others found them lacking in flavor or freshness.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Pricing Concerns
Customers expressed that the prices were high for the value received, with some feeling that the meals were overpriced.
BP
Brendan Phelan
Feb 24, 2026
1.0
Absolutely incompetent staff. If you're going through the drive-thru, make sure you eat in the parking lot so you can walk up and get a straw and a napkin after you realize they didnt give you any, even after you specifically asked them to include a straw and a napkin.
KI
Kennedy's Ink
Feb 24, 2026
2.0
Drove all the way here from Fort Saskatchewan says open till 11pm shut off the lights in the drive thru on us at 10pm wouldn’t say this is the best customer service I’ve gotten in awhile. Change your open time not very professional
DD
D Dubbs
Feb 20, 2026
2.0
Constantly getting incorrect orders. Wrong drink, wrong sauce, etc. Employees at this location just don’t care or try at all. Won’t be returning to this location in future.
JM
Jonathon McEwen
Feb 15, 2026
1.0
This is my second time ordering from here. I orderd the same thing both times. Double beef and cheddar combo with medium fries and medium sprite. The fries both times were very under seasoned and they forgot the cheese on my beef and CHEDDAR twice. It’s the last thing I want is for me to be excited for my food and it not be what I wanted. I get it, it’s a piece of cheese and seasoning on the salt but I pay for it and get the cheese specifically because of how dry the sandwich is. This is ridiculous that this has happened twice to me. I will not be coming here again and will not be ordering their famous curly fries from any establishment, very over hyped from what they used to be.
RR
Russell Riavitz
Feb 11, 2026
5.0
1st time to this location.
Great restaurant, best Arby's in Metro Edmonton Alberta area.
Clean, friendly staff.
They even have plastic straws bonus. Try it out...
Food was great as promised.