Arby's

4.3
731 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service

Location

Arby's
55 Salisbury Way, Sherwood Park, AB
T8B 0A9, Canada

Hours

Reviews

4.3
731 reviews
5 stars
404
4 stars
212
3 stars
61
2 stars
24
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the freshness and taste, while others reported soggy items and poor flavor.

Service Issues

Frequent complaints about poor customer service, including language barriers, incorrect orders, and rude staff.

Cleanliness

Many customers praised the cleanliness of the restaurant and facilities.

Value for Money

Several customers felt the prices were too high for the portion sizes and quality of food.

Staff Friendliness

Positive feedback on staff friendliness and helpfulness, with many noting excellent service experiences.
  • AA
    Amandatory23
    Dec 5, 2025
    4.0
    Was fast food not much to say. Tasted fresh enough and fries were crispy
  • ZT
    Zero Talent
    Nov 22, 2025
    1.0
    Watched the guy making burgers sneeze multiple times with no attempts to cover his face, replace his gloves or clean the food table he just sprayed his biology all over multiple times. Disgusting.
  • BW
    Byron wsHealing
    Oct 29, 2025
    1.0
    Update your opening time so hungry customers don't drive out of our way to show up after a shift at 5 minutes after you close.
  • RG
    Renae G
    Oct 27, 2025
    4.0
    Food was great, I rang the bell not for service but fir fresh food and still great tasting.
  • KC
    K F (Caped Crusader)
    Oct 10, 2025
    1.0
    Drive through; They did. Not understand English at all. It was a battle to get my order through. I drive up to the window and they all were talking in another language to each other and completely ignored me. This is as rude as whispering in front of someone - at least say hello. Received my order without a word spoken to me. Not one. Not even a thank you as I help pay your wages. I looked in the bag and was hoping for some mustard to go with my roast beef sandwich and some ketchup to go with my fries. None. So I asked and got berated for asking AFTER I ordered!? All of a sudden, speaking better English… I asked why and she told me they charge for that. I asked why would I get charged when I just paid $20 for a meal and she kept berating me and handed me some mustard. I drove away with no ketchup, which was okay because the fries container is tiny and I got about 8 fries in it. My son and I eat here regularly once a week. Which is too bad because not only will i not be back, but I will tell anyone who listens to avoid this place like the plague! Although the service has been in steady decline here over the last year or so, this was a first for me. Edo Japan, here we come. Edit: the bottom of my crinkle cut fries is the last picture… curly fries ? I don’t like those. What a waste.