Subway

3.9
356 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rocky Mountain House Subway® Restaurant at 5207 48th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5207 48th Street, Rocky Mountain House, AB
T4T 0B1, Canada

Hours

Reviews

3.9
356 reviews
5 stars
159
4 stars
104
3 stars
38
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread, soggy sandwiches, and incorrect orders.

Cleanliness

Several reviews pointed out issues with cleanliness, including dirty tables and restrooms, which negatively impacted the dining experience.

Staff Attitude

Many customers reported negative experiences due to staff attitudes, including hostility and lack of professionalism, particularly from specific employees.

Inconsistency

The quality of service and food varied significantly depending on the staff present, leading to mixed experiences among customers.
  • RH
    Robert Hoskins
    Nov 2, 2025
    3.0
    The letus has been turning and going bad the last two times I was there
  • HV
    Helena Valdez
    Oct 30, 2025
    5.0
    They renovated the area and the pictures are not updated on this google. Pleasant place to stay. My daughter loves the place as the color of the place is vibrant to see. Irene is so friendly and accommodating. Keep it up Subway Rocky! ♥
  • NK
    Navkiran Kaur
    Sep 21, 2025
    1.0
    I had a very disappointing experience at this Subway location. When I walked in, the store was busy, but that’s no excuse for the way customers were treated. The first older lady who took my order seemed uninterested she kept giving looks and didn’t really try to understand what I wanted. She then passed my bread on to another staff member, and that’s when the service went downhill. The Asian woman who helped me next was extremely intimidating. Instead of politely asking or listening, she rushed me by saying “anything else, anything else” before I could even finish. She added one veggie and immediately pressured me, as if I was doing something wrong for simply ordering my food. On top of that, she kept making unpleasant faces and sighing, making it very clear that she didn’t want me there. It wasn’t just her most of the staff were openly making faces at customers. The atmosphere felt hostile and unwelcoming. The food itself was fine, but the customer service was honestly terrible. From their body language and attitude, it was obvious that none of them cared about providing a good experience. It left me feeling very uncomfortable.
  • SM
    Sajan Mitru
    Sep 4, 2025
    1.0
    i am going subway 4 sep 7.20 pm there is one lady philippine she talking me very rude i am regular customer and she making not good and sub is very hard i can't come back again
  • DK
    dilpreet kaur
    Sep 4, 2025
    1.0
    There is one philippine lady over there she is very rude with customers she did not made sub properly and not properly wrapped the timing i bought 4 September at 7:20 pm please be advised talk with ur customer properly. I asked her to put sauce she said i already put 4 sauces i asked put one more i will pay for that she was very rude with me

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Rocky Mountain House?

The Subway restaurant is located at 5207 48th Street, #11, Rocky Mountain House, AB, T4T 0B1, Canada.

What are the operating hours of Subway at 5207 48th Street?

Subway is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.