Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
4747 - 45th Street, Rocky Mountain House, AB
T4T 1A8, Canada
Hours
Reviews
3.9
336 reviews
5 stars
130
4 stars
113
3 stars
43
2 stars
18
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including raw bacon, soggy chicken, and incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
While some staff received praise for their friendliness and helpfulness, others were criticized for poor service and lack of attention.
Pricing
Customers expressed concerns about high prices relative to food quality, with some feeling that the cost was not justified.
Cleanliness
There were multiple mentions of unsanitary conditions in the restaurant, particularly regarding food handling and bathroom cleanliness.
- AWAndrea WattersonDec 11, 20253.0The bacon that I got on my bacon cheese burger was raw! I'm serious, maybe on the grill for a minute or two!! I've been trying to upload a picture of it but don't know how so please take my word for it,it was raw!!Went through the drive thru and didn't see my burger until I got to work in Caroline, not much I could do, but I'll be calling them tomorrow!!
- BBBudgie BarclayDec 9, 20255.0Double skor blizzard... yeeup!!
- RTruth tuanNov 2, 20255.0The staff had a great customer service especially Katie. She went above and beyond helping us with our order since we don’t have an apps for the food items that we want to buy. Highly recommended.
- ARAdrian RichardsOct 11, 20251.0Ordered buffalo strips came Double cooked with sweet sour sauce with buffalo sauce over top.inedible. Talked to staff next day, looked to be a manager. Older lady. Didn’t offer to fix it at all, as I even ordered my last meal from there. They obviously make to much money as they don’t care about regulars. Bring back the former owners. Edit: Contacted through the online source like they mentioned and have heard nothing. They don’t care about customer satisfaction. They don’t want to fix it, hoping you’ll forget. Never.
- RDRichard DavisSep 30, 20254.0First time at this location. Staff friendly and handled order effectively. Food quality standard for the franchise. Service quick, even with attending at such late hour, still handled properly. Interesting seating, 80’s style benches and attached chair like old MacDonalds. Need size friendly seating.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Rocky Mountain House?
Dairy Queen Grill & Chill offers Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill in Rocky Mountain House?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, and provides booster seats and high chairs.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup via their official website's order page.
Where is Dairy Queen Grill & Chill located in Rocky Mountain House?
It is located at 4747 - 45th Street, Rocky Mountain House, Alberta, postal code T4T 1A8, Canada.
What is a convenient nearby place to visit for pizza when at Dairy Queen Grill & Chill?
Pizza Hut is nearby and offers pizza and chicken dishes, providing a great option for those seeking more variety in the area.
What hotels are near Dairy Queen Grill & Chill in Rocky Mountain House where visitors can stay?
Nearby hotels include Walking Eagle Inn & Lodge, Rocky Inn Express, and Alpine Motel, which are convenient options for overnight stays.
Are there other dining options near Dairy Queen Grill & Chill for steak lovers?
Yes, Grillers Steakhouse and Grillers Kitchen & Bar are nearby and offer steakhouse and American restaurant dining experiences.
How can nearby conveniences like gas stations and convenience stores benefit Dairy Queen Grill & Chill customers?
Customers can easily combine a visit to Dairy Queen with stops at nearby Shell, Fas Gas Plus gas stations, or Short Stop Express convenience store for quick errands or refueling.