Dairy Queen Grill & Chill

3.9
334 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4747 - 45th Street, Rocky Mountain House, AB
T4T 1A8, Canada

Hours

Reviews

3.9
334 reviews
5 stars
129
4 stars
113
3 stars
42
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking over 40 minutes.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported poor quality and incorrect orders.

Staff Attitude

Staff friendliness received positive remarks, but there were also complaints about inattentiveness and poor customer service.

Pricing

Many customers felt the prices were too high for the quality of food received, leading to dissatisfaction.

Cleanliness

Concerns were raised about cleanliness in the restaurant and food preparation areas, with reports of unsanitary practices.
  • RT
    ruth tuan
    Nov 2, 2025
    5.0
    The staff had a great customer service especially Katie. She went above and beyond helping us with our order since we don’t have an apps for the food items that we want to buy. Highly recommended.
  • AR
    Adrian Richards
    Oct 11, 2025
    1.0
    Ordered buffalo strips came Double cooked with sweet sour sauce with buffalo sauce over top.inedible. Talked to staff next day, looked to be a manager. Older lady. Didn’t offer to fix it at all, as I even ordered my last meal from there. They obviously make to much money as they don’t care about regulars. Bring back the former owners.
  • RD
    Richard Davis
    Sep 30, 2025
    4.0
    First time at this location. Staff friendly and handled order effectively. Food quality standard for the franchise. Service quick, even with attending at such late hour, still handled properly. Interesting seating, 80’s style benches and attached chair like old MacDonalds. Need size friendly seating.
  • JR
    J R
    Sep 21, 2025
    1.0
    This location is more expensive than the ones in surrounding towns and the staff are terrible. Orders take a long time and are rarely done correctly and they are rude. If you want DQ I highly recommend enjoying outside Rocky!
  • SR
    Syed Rizvi
    Sep 21, 2025
    5.0
    The order was prepared quickly. The staff was friendly

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties at Dairy Queen Grill & Chill in Rocky Mountain House?

Dairy Queen Grill & Chill offers Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Rocky Mountain House?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:30 PM.