Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking over 40 minutes.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported poor quality and incorrect orders.
Staff Attitude
Staff friendliness received positive remarks, but there were also complaints about inattentiveness and poor customer service.
Pricing
Many customers felt the prices were too high for the quality of food received, leading to dissatisfaction.
Cleanliness
Concerns were raised about cleanliness in the restaurant and food preparation areas, with reports of unsanitary practices.
RT
ruth tuan
Nov 2, 2025
5.0
The staff had a great customer service especially Katie. She went above and beyond helping us with our order since we don’t have an apps for the food items that we want to buy. Highly recommended.
AR
Adrian Richards
Oct 11, 2025
1.0
Ordered buffalo strips came Double cooked with sweet sour sauce with buffalo sauce over top.inedible. Talked to staff next day, looked to be a manager. Older lady. Didn’t offer to fix it at all, as I even ordered my last meal from there. They obviously make to much money as they don’t care about regulars. Bring back the former owners.
RD
Richard Davis
Sep 30, 2025
4.0
First time at this location. Staff friendly and handled order effectively. Food quality standard for the franchise. Service quick, even with attending at such late hour, still handled properly. Interesting seating, 80’s style benches and attached chair like old MacDonalds. Need size friendly seating.
JR
J R
Sep 21, 2025
1.0
This location is more expensive than the ones in surrounding towns and the staff are terrible. Orders take a long time and are rarely done correctly and they are rude. If you want DQ I highly recommend enjoying outside Rocky!
SR
Syed Rizvi
Sep 21, 2025
5.0
The order was prepared quickly. The staff was friendly
What are the opening hours of Dairy Queen Grill & Chill in Rocky Mountain House?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, and provides booster seats and high chairs.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup via their official website's order page.
Where is Dairy Queen Grill & Chill located in Rocky Mountain House?
It is located at 4747 - 45th Street, Rocky Mountain House, Alberta, postal code T4T 1A8, Canada.
What is a convenient nearby place to visit for pizza when at Dairy Queen Grill & Chill?
Pizza Hut is nearby and offers pizza and chicken dishes, providing a great option for those seeking more variety in the area.
What hotels are near Dairy Queen Grill & Chill in Rocky Mountain House where visitors can stay?
Nearby hotels include Walking Eagle Inn & Lodge, Rocky Inn Express, and Alpine Motel, which are convenient options for overnight stays.
Are there other dining options near Dairy Queen Grill & Chill for steak lovers?
Yes, Grillers Steakhouse and Grillers Kitchen & Bar are nearby and offer steakhouse and American restaurant dining experiences.
How can nearby conveniences like gas stations and convenience stores benefit Dairy Queen Grill & Chill customers?
Customers can easily combine a visit to Dairy Queen with stops at nearby Shell, Fas Gas Plus gas stations, or Short Stop Express convenience store for quick errands or refueling.