Dairy Queen Grill & Chill

3.7
281 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5221 43rd Street, Rimbey, AB
T0C 2J0, Canada

Hours

Reviews

3.7
281 reviews
5 stars
166
4 stars
22
3 stars
9
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complain about cold or poorly prepared items.

Speed of Service

Many reviews highlight slow service, particularly in the drive-thru, with long wait times reported even when the restaurant is not busy.

Staff Attitude

While some staff members are noted for their friendliness and helpfulness, others have been described as rude or unprofessional, impacting the overall customer experience.
  • RM
    Rob Melenchuk
    Dec 21, 2025
    2.0
    The Case of the Missing Ketchup and the Mystical Watered-Down Pop So, picture this: I roll up to the Dairy Queen in Rimbey, Alberta, craving a simple burger, fries, and a drink. It’s not rocket science, right? Well, after a slightly longer wait than expected (no biggie, maybe they were crafting my meal with extra love), I get to the window. I ask the lady, “Hey, is there ketchup in the bag?” She looks me dead in the eyes, like she’s swearing an oath, and says, “Yes, there is.” I trusted her. I believed in the ketchup promise. Spoiler alert: There was no ketchup. None. Nada. I had to do the walk of condiment shame into the restaurant to retrieve the sacred tomato sauce myself. Meanwhile, the drink tasted like it had been through a water balloon fight and lost. It was like someone took pop and said, “Let’s see how much water we can add before this tastes like a childhood prank.” And the real kicker? By the time I finally got the ketchup, I was so annoyed I didn’t even use it. The ketchup survived. My trust did not. So here’s the deal: Dear Dairy Queen, please equip your staff with ketchup-detecting goggles or just double-check the bag. And maybe taste the pop before serving it so it doesn’t taste like a prank in a cup. Thanks for coming to my ketchup-less TED Talk.
  • AS
    ARSHDEEP SINGH
    Dec 14, 2025
    5.0
    I ordered a crispy chicken sandwich today, a big thanks to Simran for making it out so perfect! It was too good. Highly recommended.
  • MP
    Madi P
    Dec 11, 2025
    1.0
    The 2 ladies in the drive thru were EXTREMELY pushy to get a review. And we hadn’t even eaten anything. They made my bf very uncomfortable, and just sat there staring at him telling him he had to review. So here is your review - and going off the other ones here, you are obviously doing something wrong at this location.
  • AS
    Active Driving School
    Dec 9, 2025
    5.0
    Hi my name is Ajay we went to DQ on Saturday evening on December 6th we offered drive through the girl servers us so nice and very friendly, polite very kind that’s the Indian girl evening time she’s very hardworking girl if I have 100 stars I will give her. Thanks
  • JC
    Jerusalem Cooper
    Dec 5, 2025
    5.0
    The staff are great people. Theyre always working so hard, yet somehow manage to keep a smile on their faces and make people feel welcome

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Rimbey?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Where is Dairy Queen Grill & Chill located in Rimbey?

It is located at 5221 43rd Street, Rimbey, Alberta, T0C 2J0, Canada.