Visited Dairy Queen today and had a great experience thanks to Simran. She was super friendly, attentive, and made sure my order was just right. Staff like her make you want to come back again!
GS
Gurupkar Singh
6 days ago
5.0
Really impressed with the service today! Simran was very kind, professional, and efficient. You can tell she puts effort into making customers feel valued. Highly recommend this location!
GA
Gracie Ai
Apr 5, 2026
1.0
I went to the drive-thru, pulled up to the window. The lady looked at me but didn't open the window right away. It took her 5 minutes before she opened it and just handed me the machine, no greetings, no smile. She handed me my Blizzard first, then closed the window. My Blizzard started melting in my cup holder. She finally handed me my food after 15 minutes of waiting at the window. No "thank you" or "good night." She just closed the window as fast as she could, so I left the drive-thru. There was one vehicle behind me at that time. On my way back to my hotel, I grabbed the bag and checked the food; they messed up a simple order (1 combo). I went back; the vehicle that was behind me earlier was still there. I told them it wasn't the right food that I ordered. Two ladies looked at me like I was the one who messed up my order. No apologies from them at all. They handed me the food that took forever to remake, which I didn't want to eat anymore because I lost my appetite after waiting that long. And again, no "thank you" and no "sorry." Like, where are the manners? The service was so slow. I was so disappointed in this location. Maybe it's time for the management to retrain their staff. Not all people have all day to wait for their orders.
TV
Tristen Veno-Mingo
Apr 3, 2026
1.0
Caught the cashier working the drive thru digging through the fry tray bare handed trying to get my fries to the right weight (they are scaled) putting fries in the box and taking them out and back into the bulk tray. Absolutely gross
CW
Courtney Wheale (Wolfe)
Mar 28, 2026
1.0
There was nobody else in the store. My husband went to use the bathroom then went to the till. He said hello a few times after waiting but there was no response and no one there to take his order. I don’t know why we keep going back because the service has been bad everytime (~6 visits).
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rimbey?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen Grill & Chill located in Rimbey?
It is located at 5221 43rd Street, Rimbey, Alberta, T0C 2J0, Canada.
What types of food and treats can I expect to find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, they provide booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru service, and are welcoming to families and children.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place an order for pickup via their online ordering system at https://www.dairyqueen.com/en-ca/order/pickup/n/27493/.
Does Dairy Queen Grill & Chill have any special app offers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and mobile ordering rewards.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers who wish to dine outside.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include A&W Canada and Freshslice Pizza for additional dining options, Canalta Hotel Rimbey for accommodation, and Rimbey Gymnastics Club if you're interested in sports and fitness.
Are there convenient fuel stations near Dairy Queen Grill & Chill?
Yes, there are several nearby fuel stations such as UFA Petroleum - Rimbey, Rimbey UFA Petroleum Agency & Cardlock, and GLDC Gas Co-op, which can be convenient if you need to refuel before or after your visit.
Can visiting customers also access automotive services near Dairy Queen Grill & Chill?
Definitely, automotive services nearby include Centerline Auto Service for repairs, Pitstop Parts & Performance for performance parts, and Buist Motor Products Ltd. for automotive sales and accessories.
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