Business Details
About
Restaurant
Swiss Chalet in Red Deer, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,811 reviews
5 stars
1,395
4 stars
226
3 stars
61
2 stars
41
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, particularly Soniya, Sandeep, and Manraj.
Food Quality
While some reviews highlighted delicious meals, there were complaints about undercooked vegetables and issues with specific dishes like the loaded baked potato.
Customer Experience
Several customers reported positive dining experiences, but there were also significant complaints about long wait times and poor service in some instances.
Cleanliness and Atmosphere
The restaurant's atmosphere received mixed reviews, with some noting it as pleasant while others mentioned issues with noise and seating arrangements.
Order Accuracy
There were instances of incorrect orders and issues with takeout quality, leading to dissatisfaction among some customers.
- EFEmily Flenniken3 days ago5.0Our server was very friendly, polite, and great at her job! She came to our table the perfect amount and made it a very nice experience. Everything we had was delicious.
- ABAmanda BougerolleNov 14, 20251.0Sat for almost an hour waiting for the food, they sent out only 2 of the 4 meals. They were done eating before I even got a bowl of soup. They did not even give utensils when they brought out the 2 meals. Asked for a drink refill and that took at least 15 minutes. This is with only 3 other tables in the restaurant. I would rate the food better if we could have actually ate as a family and my bread wasn't cold by the time I got my soup.
- JJJackie JohnstoneNov 8, 20255.0Hayden was a wonderful hostess/server. She made us feel so welcome and we had a wonderful time. My 54rth birthday was made better by her hospitality. ❤️
- CMCameron MazurekNov 1, 20253.0Wife and I went there she is 9 months pregnant and wanted it we both had the quarter chicken meals and we have both been sick sense we got home and its been 3 hrs now and still feel terrible been on toilet all evening. Also ordered the loade baked potato and only got sour cream and cheese on a hard potato
- SLSean LambNov 1, 20251.0Terrible service, zero help, didn't take my order, sat in the dining room over 10 minutes, went to ask for help twice, then got told it's my fault at the end by a very rude girl. Absolutely avoid this restaurant at all costs people.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 5111-22nd Street,, Red Deer offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Red Deer's <a href="https://www.swisschalet.com/en/menus/delivery/store-1702/ab/red-deer/5111-22nd-street.html">delivery menu here</a>.
Does Swiss Chalet Red Deer offer takeout?
Yes, Swiss Chalet® Red Deer offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Red Deer's <a href="https://www.swisschalet.com/en/menus/takeout/store-1702/ab/red-deer/5111-22nd-street.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Red Deer?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Red Deer offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Red Deer?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Red Deer <a href="https://www.swisschalet.com/en/menus/dining-room/store-1702/ab/red-deer/5111-22nd-street.html">dining room menu here</a>.
Is Swiss Chalet at 5111-22nd Street, in Red Deer currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Red Deer location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Red Deer Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 5111-22nd Street, in Red Deer is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 5111-22nd Street,, Red Deer offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the dining options available at Swiss Chalet in Red Deer?
Swiss Chalet in Red Deer offers dine-in, takeout, curbside pickup, and delivery options for your convenience.
Can I order food online or via mobile apps from Swiss Chalet Red Deer?
Yes, you can place orders online via their website or through the Swiss Chalet mobile app available on iOS and Android.
Does Swiss Chalet Red Deer offer any special deals or discounts?
Yes, Swiss Chalet offers various deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
What are the Swiss Chalet Red Deer restaurant's opening hours?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Red Deer serve vegetarian and gluten-friendly options?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for detailed information.
Is Swiss Chalet Red Deer Canadian owned and operated locally?
Yes, Swiss Chalet Red Deer is owned and operated by local Canadian franchisees, keeping economic activity within the community.
Does the Swiss Chalet location at 5111-22nd Street have accessibility features like a Braille menu?
Yes, every Swiss Chalet location with a dining room offers a Braille menu for accessibility.
What nearby places can I visit before or after dining at Swiss Chalet Red Deer?
Nearby you can visit Earls Kitchen + Bar for more dining options, HomeSense and Winners for shopping, or relax at Totally Refreshed Steam and Spa.
Are there convenient banks or financial services near Swiss Chalet Red Deer?
Yes, Simplii Financial and CIBC are nearby for your banking needs, along with a Scotiabank ATM for quick access to cash.
Where can I grab coffee or a quick snack near Swiss Chalet Red Deer?
Nearby coffee shops include Tim Hortons and Starbucks Canada, and for quick snacks, you can visit Circle K or Booster Juice.