Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
While some customers praised friendly staff, others experienced rude or unhelpful service, indicating inconsistency in staff behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas, which negatively impacted the dining experience.
Food Quality
Customers expressed disappointment with food quality, including cold items, stale buns, and poorly prepared meals.